Pizzaiolo - Toronto, Ontario

If I can put a 0 star I would. There was hair all over the pizza but I still ate it because I spent my last remaining money on the pizza. The lady prob put some weird substance on the pizza. On a good note tho the guy sitting down ... was kinda cute fr. Would try again. Read more

If I can put a zero star I would, this is very disappointing. There was no one there (I can see why now). The wait was very long very very sad about it, I was FAMISHED. Please fix this, when I come back again there better be some improvements. They ... gave a box full of trash WHAT THE F. Read more

Walked after a long day at the office ordered the special with hot sauce base instead of tomato sauce (tomato sauce gives me severe heartburn due to the acidity) with pepperoni and green olives. Then paid and sat down to wait in the 1 min or so since giving my ... order the staff had already forgotten as she proceeded to snap her fingers at me to ask again what toppings I wanted. I repeated the waited the remaining 12 min or so for my pizza. She hands me it when it's ready and not hold up the line I take it over to a table to check it. (Normal procedure for the last 20 odd years I've ordered a walk in) I notice that it has tomato sauce so I'm annoyed at this point but there is a family and other guest and ready to crash at this point. So I walk out and walk about 10ft from the store till I decide to turn around and ask for the pizza I ordered. I go back tell her then like in animation a light bulb goes off and she suddenly remembered my order. Apologizes and takes the pizza and goes to make me a new one. Victory for speaking up. Not so fast about a minute later she snaps her fingers again at me and calls me over and tells she can put the hot sauce on the side and I can take 2 pops for my trouble. At this point I'm done with this nonsense she messed up my order and instead of taking ownership she is haggling with me to take the incorrect pizza that would ruin my night and next 2 days from the heartburn if consumed. I take the pizza and walk out. I have been going to this take out pizza spot for 12 years and the staff and attention to detail and focus has gone off the deep end. Done with this location. Not going back and I would rather waste the gas and go somewhere where they will remember ur order in the 3 min or so from giving it and making it. Read more

I want to start off this review by saying that I have been going to this location for Pizza exclusively whenever I had a craving. I feel the staff does a generally good job. The restaurant is normally clean and while the quality of the ready-made slices could be better, ... the quality of the fresh pizzas was normally fantastic. My last two purchases from this location have left much to be desired, especially my last purchase today. I am not one to leave reviews but this was honestly frustrating and I just hope that leaving this review means something to the business owners. I walked in today requesting a two topping large pizza special. I told the man taking my order that I wanted double sausage as my topping. He looked at me, said "just two orders of sausage?", I said yes and then he charged me for the special. With tip it was just shy of $20.00. I am not going to argue that the quality of the pizza was lacking. I found the pizza to be very tasty. It was fresh, the quality of the ingredients were good, and overall it was enjoyable. What caused me to write this review was the toppings. Two weeks ago I ordered a pepperoni and sausage pizza and when I opened the box, I had to do a double take because I thought they gave me a single pepperoni. Some slices had two bits of sausage, some had zero. Most had one. One bit of sausage seems like such a grotesque undercut on a standard order. I don't want to enforce my own bias but I would trust that visually, I would be seeing at least one bit of sausage on every piece at a minimum. My baseline expectation would be two. I figured this was a bad day and enjoyed the pizza as it was. I went back today and ordered a double sausage and was given the photos attached to this review. To drive my point home, I literally counted the sausage bits on this pizza. There are 24 pieces. On a 10 slice pizza I am getting 2.4 pieces per slice on a double order. This would lead me to believe that I would get just over one piece of sausage per slice on a regular order. That is genuinely unacceptable for a pizza place that charges premium prices. I would expect that a regular order would have at least two pieces per slice, and a double would have between 3-4. To be on the lower end of 2 per slice is insulting for a double. Some of the slices photographed literally look like cheese pizza. Overall, I enjoy the product that comes from this location but the fact is, the quality has changed. They used to be much more generous before but more recently, both myself and my roommate have noticed the quantity of the toppings is severely lacking. I do not wish for the owner to offer me any sort of coupon or refund. I will continue to go to this location when I am craving pizza, however, if the scarceness of the toppings does not improve I'd be better going to Pizza Pizza down the street because at least they wont charge me twice the price for half the toppings. Read more

Everything is perfect so fresh and really fan tasting taste ! Customer service is really friendly and every where is clean! I love IOLO pizza!