Jackpot Chicken Rice - Toronto, Ontario

I went with a lot of expectations, this is the first Hainanese chicken place I have tried in Toronto. Food was good but there was just too much salt everywhere. Also the chicken does not come with rice, although it's like $16. I found that to be odd. There were fatty ... layers here and there which I don't really expect on a poached chicken. The rice we ordered as a side tasted delicious. The chicken itself tasted good, not the best Hainanese one I have tried but pretty good. Service wise it was super slow, people who came after us ordered their food while we struggled to grab attention of our server. Read more

I came to visit Jackpot Chicken for the first time several months ago. It was an incredible experience, food was wonderful and service was impeccable. I especially loved the dinner for 2 where you got the ability to try a lot of items on the menu. Seeing as my ... experience was overwhelmingly amazing, I decided to bring a friend here for a celebration dinner. Lets start with the positives: Service was stellar! You can not beat it! The downside - the portion size of the tempura broccoli drastically changed. First I thought I was maybe forgetting the first time, but seeing as I am like most people, I had taken a photo of my first dining experience and it was about 1/2 the size. Also...the soup...it was one of the most delicious things I had ever tasted and I was so excited to have it again....and then...well this time around...it tasted like oily chicken broth. The price had also gone up. So what are the take-aways....maybe it is best to order individual dishes rather than the 2 person meal option. The decor is awesome and as mentioned the staff are amazing! Read more

The only cool thing about this restaurant is the floating chopsticks ramen dish. But since they don't have that anymore, in my opinion I feel like it's not worth visiting. There's not much to eat on the menu. There's around 5 dishes to choose from and a few appetizers. I ordered ... the Thai apple salad and the jackpot chicken on rice. The Thai apple salad was pretty good. The flavour was nice and refreshing. But it's nothing wowing about it. As for the jackpot chicken on rice. The rice was pretty good. It has a ginger flavour to it. But the problem with the rice was, it was somewhat hard and it was not hot. The chickens as okay. Not bad. But not really special either. The chicken was also not hot so it didn't not taste fresh. Additionally, the skin on the chicken was not plucked off properly. There was chicken hair on the chicken skin. Similar, we got the additional crispy chicken skin. There was chicken hair left on it too. The crispy chicken skin is not worth getting for an additional $2 because it wasn't good. It was really oily. They gave us soup with our meal. But the soup was also room temperature... however, the table next to us received steaming hot soup..... As for service, the servers are not attentive at all. They never looked at our table. So I had to walk up to the counter to pay. Overall, this place is not worth visiting. The food is not properly prepared. It's not hot or fresh and the service is not good. P.S. they weren't busy when we went Read more

I visited Jackpot Chicken Rice for lunch and have mixed feelings about it The restaurant is decorated nicely and I like the fact that you can see the kitchen in action if you sit at the chef's counter. Looking at the menu, I thought the prices were a bit on the high ... side (it is lunch afterall!). The namesake meal is asking for $14 for chicken with rice and soup, and the server convinced me that the $2 crispy skin add-on is "very popular and totally worth it", so that's already $16 before tax and tip. The place was busy and it took a while for the food to come. The chicken and rice was luke warm, it didn't bother me but it might for some people. The chicken was delicious, very tender and absolutely picked clean of any bone, which made it a joy to eat. I did not enjoy the crispy skin - it did not add anything to the dish and was a total waste of money. Perhaps it is common and traditional for dishes like this to use fractured grains, but to me it made for an unsatisfying chew and it took away from the deliciousness of the chicken. I think that if they are charging good money for this dish, they could have used a better grade of rice. Overall, I enjoyed eating the chicken despite not overly satisfied with the priced I paid. For anyone who are considering visiting, I would suggest skipping the crispy skin. Read more

Love jackpot! I always love coming here not only because the food is unreal delicious, but the staff here makes you feel so welcome; They are always so friendly and the service is💯💯💯💯💯💯. Everything is sooooo flavorful, especially the rice, its so addictive. The Kaya French toast will have you ... shedding tears of joy. Any place Craig Wong opens up is going to be Amazing. I always highly recommend his restaurants to anyone/everyone i know. Read more