Humber Room - Toronto, Ontario

Honestly overall, I was really pleasantly surprised by the experience here! The food was great and especially for the price. One thing is that the service is lacking and if there's one thing to be ironed out it's definitely that, but I also understand that it's a training restaurant so ... hiccups are to be expected. But I would actually come back here again! Read more

If there was a choice to put negative stars, I would. This was the absolute pinnacle of terrible customer service and terrible food. None of the associates knew how to speak English, which caused many problems, and what we were looking for was not there at all. Never attend this establishment ... as it’s not worth it and these people I feel very sorry for them as their paying for this learning experience but they’re being moulded into the worst possible service and not very good. Chefs of the food was terrible as well. We got served raw duck, as well as a bland, cold TANDOORI burger, and the tacos were stale and raw as well. My tiramisu was OILY and my “cocktails” had no alcohol in them. Read more

Food was excellent. Great way to showcase the Chef de Cuisine program and students’ cooking skills. Service was poor. Service teacher does not train them nor organize the floor and service in a cogent way for the students to take food orders and serve drinks in a coherent manner. ... There are many student servers on the dining floor just waiting and watching. I ordered a steak medium rare and the foreign student server didn’t know what I was talking about. The same happened to the next table in our group and the chef was called out to talk to the patrons just because their server did not understand medium rare. I don’t even know if mine was medium rare. When it was served to me I was told it was medium and the chef said it was my brother who only got a medium rare. I can hardly believe that these students are paying for their servers’ diploma. There should be one person serving water to know who was served and get it all done. It was 3 different people serving water at different times to 3 different individuals at my table. It wasn’t till much later that they decided to give us a karafe. Surely one can teach better than that, especially at the foreigners’ rate. The one giving instructions was doing so, loudly. It wouldn’t matter as much if the service was good but it wasn’t. You could tell that the good intentions were there but the training and proper instruction wasn’t. They should also be taught how to respond politely. My nephew was offered a cocktail or soft drink, so he asked if there was an extra charge for the cocktails because it wasn’t indicated on the menu. The server said “Of course, there’s a charge”. Rude! And she didn’t even know it. I don’t know how they can offer a diploma unless marking is based on theory and not practical experience which is not what service is. Read more

Our group had a great experience here as we celebrated our final day of school! The students were so courteous and attentive. The food selections were delicious. I wish they served alcohol instead of mocktails though. I had the $5 grilled octopus, $12 smash burger, and the $4 mocktail. There’s a ... miami key lime pie in the photos I posted (didnt taste it as I was so full already). I’d love to come back again! It was just too bad that I only discovered this two days ago. Kudos to the students! Read more

Great food, great taste…. All about ambience. They treat the guest on such a lovely way! Service service service!