Pastel - Toronto, Ontario

Food: 2 Stars Service: 2 Stars Ambience: 1 Stars Value: 1 Stars Overall: 1.5 Stars The crepes at Pastel Creperie & Dessert House are satisfactory, but the overall dining experience left much to be desired. While the flavours of the crepes themselves were decent, the presentation was surprisingly lacklustre. Despite opting to dine in, the ... crepes were served on flimsy paper styrofoam plates with disposable plastic cutlery, which made the meal feel more like a quick bite at a food court rather than a leisurely experience in a café setting. This detracted significantly from the enjoyment of the food, as the practicality of eating a delicate crepe with plastic utensils on a paper plate proved to be quite challenging. The ambiance of the place also fell short of expectations. With only a handful of tables available, the space felt cramped and lacked the cozy charm one would expect from a dedicated creperie and dessert house. Instead, it resembled more of a transient spot within a shopping mall rather than a place to sit back and savour a dessert. This environment made it difficult to relax and enjoy the meal fully. Adding to the underwhelming experience was the establishment's dining policy, which felt unnecessarily restrictive. The insistence on timed seating to make room for other customers created an awkward atmosphere, leaving diners feeling rushed and pressured. Such policies may be practical during peak hours but seemed out of place in a supposed café setting where patrons typically expect a more laid-back dining experience. While the service itself was adequate, the overall atmosphere and dining logistics overshadowed the positives. The potential of Pastel Creperie & Dessert House to offer a delightful dining experience with its menu of crepes and desserts is evident, but improvements in presentation, ambiance, and dining policies are crucial for it to live up to its full potential. In conclusion, while the crepes themselves were enjoyable, the overall experience at Pastel Creperie & Dessert House was marred by its presentation, ambiance, and dining policies. Addressing these areas could greatly enhance the dining experience and make it a more inviting destination for patrons seeking a relaxed and enjoyable meal. kellychan360 Read more

We ordered the coffee crepe and the coffee flavour was delicious. The coffee ice cream served on the side was a great touch. It was a very nice atmosphere and the staff were very respectful and friendly.

One of my favourite dessert places ever! The service is always so friendly and fast. We got the shortcake crepe and nutella waffle, which were both so flavourful and filling. The nutella one was particularly good and full of different textures. The whip cream is so fluffy and light. The ... crepe (unlike d-spot!) is filled with berries, cream, and shortcake, making it filling and delicious! The price is average and very worth every penny. Read more

Visited on March 23 2024. Price wise not bad, because you serve yourself, pick up food from counter and make sure table is clean. Had the chocolate lava cake. The cake was good, so was the whipped cream, but the maple flavoured ice cream doesn't really go with it.

Delicious crepes and very creative menu. The sweet crepes are sooo good but very very filing. Their presentation was really good too, very quick service as well. Tried Espresso Crepe, Chocolate Crepe and Mushroom Savory Crepes. All pretty good. Coffee was good too: french vanilla oat milk latte. Seating space is ... limited, best chance of getting seated is right when they open. Read more