Harvey’s - Toronto, Ontario

The staff will ensure that they make you feel like it's a favor being done to you when they take your order. food is pretty good, meat quality is great, consistency on the shake is on point. The staff attitude is below par, the person taking the order expected me to be ... aware of their menu beforehand, asked me constantly if i was ready to order while i was reading the menu and kept giving looks when i mentioned i was'nt. Ended up placing the order just because I felt she would ask me again and make me uncomfortable, might consider ordering online but would never visit the place Read more

Very slow service. My wife and I ordered the same burger, through two app orders, WITH THE SAME NAME, yet... Only one gets made at a time? At a record slow pace? I've never, in my life, seen someone make the same burger, separately.. so now I have to wait ... for you to take out the same toppings again, when both should be made at the same time. Then employees just standing around having a laughing hahahaha, good time? While the restaurant has garbage everywhere? This is no longer the country it once was, where people had some actual pride in their work, the customers and the customer's service. Disgusting. Read more

I recently visited Harveys and ordered their classic poutine with extra gravy which I normally take from here, expecting the usual deliciousness. However, I was sorely disappointed this time. It seems the manager decided to try his hand in the kitchen, but it was a disaster. The poutine tasted like it ... was soaked in oil, a far cry from the usual quality. He wears a formal attire and roam around in the kitchen and It's evident that the manager's formal attire didn't translate to culinary skills. Stick to your managerial duties, and leave the cooking to the professionals. The poutine tastes far better when the employees make it. Look at the picture, it doesn’t even look like it has extra gravy. It looks more like just fries. Hey manager, I urge you to stick to supervision only, leave the kitchen in employee’s hands. Read more

The food was terrible the burger patty was burnt. The chicken strips were overcooked and hard you could tell that they didn’t change their cooking oil in a long time we had to throw them in the garbage.The fries and onion rings were hard and tasted really bad due to ... the dirty oil they use. They milkshake tasted like old milk was spoiled. A big waste of money. No refund. Read more

It’s Harvey’s, you can’t go wrong ordering from here. The Big Harv Burger is AMAZING! NO DRIVE THRU ** Staff is nice enough. Always busy but consistent. Shared with Swiss Chalet.