International House of Tea - Thunder Bay, Ontario

Their featured tea was tea-licious and on a brew-tea-ful day! I'll have to Chai their tea-riffic tea again!

After a couple of unsuccessful attempts to visit I called ahead to make confirm they were open (April 8/2023). After arriving just after 2pm I looked around a bit, grabbed a bag of tea and and proceeded to wait. The person behind the counter (overheard the name *i'll ... leave out*) did not acklowledge me or make eye contact for the whole 15 minutes I stood in the practically empty store. There was one person having tea, and another older woman making a purchase. There was a break in their conversation when the woman's cell phone rang but (*name) still did not acknowledge my presence nor did he mention that they'd be just a moment. This person was offered a decent discount and samples to take home and I was left there holding my bag and then walking out. Maybe they were a long time regular and I can't take that away from a loyal customer, but being my first time there I was not impressed; especially after hearing about providing good customer services and tips. I gave 2 stars because of the assortment of teas that I wish I could have tried but this experience left a bad taste in my mouth. Read more

As the name says they have a wide variety of teas.... I'm amazed by seeing their collection. Good customer service & if you want to explore different teas, just head to Algoma. Here it is....♥️

Amazing customer service, had a very nice chat with the cashier, I personally don’t like tea very much so she showed me through the menu and showed me their fruit juice types that help hydrate and taste amazing! 110% reccomend this place for any of your tea needs, amazingly large ... menu and cheap prices! Even giving me a sample of their new christmas tea with my purchase :) very happy with their service. Read more

I frequent IHoT often. The staff is knowledgeable and attentive. The shop has a welcoming energy and aesthetically enjoyable. Tea Dragon & owner Terri Lynn has even created a custom blend for me at my request and also as gifts for special events such as bridal showers and weddings. The ... quality of product is supreme. I absolutely love the handmade "sleeping giant" quilted tea cozies. When we have out of town visitors or when I go out of town ... a cozy and IHot's special blend of Thunder Bay Tea (3 to choose from) is my go to gift. If you have never been ... stop by for a superb cup of tea or cheque out their website as they also ship product. You won't be disappointed. Read more