Pizza Hut - Thunder Bay, Ontario

I just picked up my order from the pizza hut at memorial location. I specifically requested light sauce on my pizza. But when I opened the box, there was way too much sauce. I usually order from here and it’s always perfect but this time it has too much sauce ... and not properly cut 😞 Read more

I had a terrible experience while trying to order a pizza over the phone. When I called, the worker was incredibly rude and dismissive. She refused to accept my order without providing any valid explanation, and then abruptly hung up on me. Despite trying to remain polite and patient, I ... was met with hostility and unprofessional behavior. When I attempted to call back, the situation worsened. She accused me of harassing them, which was completely unfounded as I was merely trying to place an order for a pizza. This baseless accusation was both shocking and insulting. She then hung up on me again, further compounding my frustration. I tried calling one more time, hoping to resolve the issue, but I was ignored. This not only wasted my time but also left me feeling disrespected and unjustly treated. Such poor customer service is unacceptable and has made me seriously reconsider ever ordering from this establishment again. Read more

Received my order within 30 minutes. Delivery guy was friendly. Food was hot & tasty. Will order again.

Cheese doesnt start until the last bit of the slice, and doubled down on pepperoni, a little undercooked too.

Great pizzas at a very reasonable price. For atmosphere its 1 cause there is no proper dine in option. They have some stools and table but the ambiance is not very nice at all!