Pizza Hut - Saanich, British Columbia

For a $7.95 delivery fee plus the customary 15% tip you would expect the delivery driver to read the house numbers at my address. It was awfully embarrassing to have to go knocking because all I was told was that it was delivered….. I found my pizza. And I will ... now find a new place to order from. Further, there was no sealing sticker on one of the pizzas…. Questionable because my pizza appears one slice down! You can see a smudge where the sticker belongs….. Read more

Always tries to pull some fast ones on the customers. Twice it had happened to me that the same female front staff tried to over charge me. First time it was a few bucks more than the total according to my online order, I thought it was a bit off, double ... checked, and asked for a correction, still left a tip. Second time, day before Christmas Eve, over $80 worth of food, the same employee tried to add 2 cents as “round-up”, penny round up is for when paying in cash, but I was paying with debit card. When I pointed it out, she had the audacity to actually reply “fine”, and re-did the transaction with an attitude. I was unhappy, but still left a more than 10% tip, because it’s Christmas. That’s already twice that I know of, it might had happened before that I didn’t notice. If this ever happens again, there goes the tip and their reputation. Feb 8, 2024, yep, it happened again, the staff rounded up the penny even for a debit payment. And the $5 mid pizza offer is a bait-n-switch, you could only choose from the pizzas that need $2 extra each, so it’s in fact $7 mid pizza after a regular priced mid or large. All this conniving trickeries, wow. Read more

In the early hours of the day, a humble Pizza Hut pickup order became a symphony of delight. As the clock struck 11 am, the front desk maestro orchestrated an experience that transcended the ordinary. Stepping into the pizzeria, we were met with a radiant smile, a prelude to the kindness ... that awaited. The anticipation of our purposeful visit, geared towards claiming a promised free pizza, heightened the excitement. The front desk conductor, with a spirit as bright as the morning sun, handled our pickup order with seamless grace. The efficiency of the service was a testament to the well-oiled gears behind the scenes. The clock struck 11, and right on cue, our order emerged, a harmonious blend of promptness and precision. As we left with our mid-range marvel, the expected quality of Pizza Hut shone through. The flavors, though not extravagant, danced in perfect rhythm, leaving us satisfied and content. To the man behind the front desk, your performance in orchestrating this morning melody elevated a simple pickup order to a crescendo of joy. Until our next symphony, thank you for making 11 am unforgettable. Appendix A: Cloud tech. Read more

Don't order from Pizza Hut, you deserve better. See my pics; toppings were ultra thin (I paid for extra cheese) & the pizza was mangled & horribly cut on arrival. I thought I would give them a second chance- they were good 15 years ago- the renewed opportunity was ... misplaced. Oh yeah, our breadstick order consisted of four poorly prepared sticks. #notopizzahut Read more

No sauce on the pizza. I double checked to see if my order got changed to no sauce but it wasn't. They just literally put it on so thin it was for the most part cheese bread - like a ring around the crust and the rest of the one ... pizza was just cheese. Why cheap out on that; come on. Read more