Osmow’s - Richmond Hill, Ontario

I am not a vegetarian, and apart from lettuce, tomato, onion, and sauce, this sandwich should contain both meat and chicken as my order was a mixed meat and chicken sandwich. The amount of meat and chicken was extremely minimal, and it was more like a salad sandwich than a ... mixed meat and chicken sandwich. The other branch in Mississauga serves very high-quality food, and based on my experience there, I chose to buy from this branch, but I regret it. Read more

As a customer, Osmow's Shawarma is a five-star experience all around. From the first bite of their flavorful shawarma wraps to the last, every visit is a delight. The food is consistently delicious, the portions are generous, and the staff is incredibly friendly and attentive. Whether dining in or ordering ... takeout, Osmow's never disappoints, making it a go-to choice for satisfying cravings and enjoying top-notch customer service. Read more

I had an amazing experience, loved the music and the food was great, I had a chicken on the rocks it was amazing. Definitely recommend

I went here today and bought a plate of food, half with potatoes and the other half with salad and cow meat. I paid 18.5 dollars. However, while preparing my meal, I said that I did not want garlic sauce in it, but after throwing it in, he told me ... that I could not see any meat on it. When I asked the employee about this, I think it was the boss, he said you ate it all but I only ate a spoon and was very disrespectful, I will never come again. They pour so much sauce over the food that you can't see the amount of meat. I do not recommend it in any way Read more

I used to frequent this Osmow's a lot because it was in my neighbourhood and there was no competition around. When they grand opened, the service was friendly, the portions were huge and the price was great! Definitely a 4 or 5 star resto back then! What's happened is a classic ... case of resting on laurels. The entire staff rotated out very often over the years. You rarely ever get served with a smile anymore. Sometimes it's an employee with the biggest scowl on their face (you feel like you're being served by a serial killer). Sometimes you get a high school kid who talks so fast and quiet that you can't even hear what they're saying. The prices have risen drastically and they got sneakier and sneakier on the portion sizes. Chicken on the rocks is usually my go-to order at Osmow's and it's super hit or miss these days. I either get a fully loaded takeout box with a ton of freshly carved chicken and a fat amount of rice or I'll receive the dinkiest bed of rice with the thinnest layer of leftover chicken piled on top. There was so much potential with this place when it opened but sadly, they've become just like any other franchise and the standards haven't been maintained. Tahini's opened up in Richmond Hill last year and it's been VERY, VERY difficult for me to try and come back to this place. But perhaps one of these days I will return for nostalgia's sake and see if I get lucky with the food and service. I really wanted this location to return to it's former glory but I don't think it's possible unless they get new management or better staff. Read more