Hotpot palace - Richmond, British Columbia

We ordered the deluxe sashimi - the sashimi are mediocre - hamachi was fresh, amaebi was really small, takowasa was not authentic, tuna was not fresh. For the meat - lamb beef and pork are passable. Black cod slices was good. The buffet bar’s selection was limited, and choices were ... nothing special. Vegetable choices were disappointing. We ordered drinks - plum sour juice was extremely sweet. All in all, I don’t think I would recommend this buffet especially for this price. Read more

I tried their all-you-can-eat option for the first time and it was a great experience. The ambiance of the room was pleasant, and they served fresh and delicious seafood sashimi that was truly satisfying. The variety of food and drinks they offer are definitely worth trying, whether you're dining with ... friends or family. Additionally, they have three VIP rooms, each equipped with a private washroom for added convenience and privacy. Read more

Waiters and waitresses are okay but we had a pretty bad experience with the manager. We had the ayce hotpot which included 3 types of meat. One of the servers I guess gave us a wrong meat that wasn’t meant for us which is maybe pricier and we didn’t know. ... Half way through our meal, the manager came and just grabbed the half eaten plate of meat from us without saying a word. That plate of meat only had 3 slices to begin with, and there was 1 left when he took it away. I understand that if he realized it was the wrong order and not included in our ayce price, he could take it back. But he could have at least said something like “I’m sorry this was a mistake and we have to take it back” instead of grabbing it from us and said NOTHING to us. I found that purely rude honestly…. What are you gonna do? Take the meat and bring it back to serve it to other customers? Or just was stingy and didn’t want us to have it because it was not included in the ayce? Very bad customer service imo. The meat wasn’t even good too. Average priced hotpot beef I buy at home was better than that. Didn’t have nice flavour of beef and the meat texture口感 was way too soft. They also gave us 3 plates of meat at first and later on another one. So at first we just thought those were the 3 types for us. For the price, I think the all you can eat hotpot is a pretty good deal. Meats weren’t super good, but I liked the variety of noodles as a noodle and carbs lover. They also have a nice assortment of other items. If you’re a simple hotpot person and no need very yummy tasting meats, this could be for you. The beef had way too much fat lol. Read more

The restaurant comes off as pretentious, aiming for a specific market that, in my opinion, it does not quite reach. The service is slow and both the tomato and Tom Yum soup bases were overly salty, lacking that umami flavour. To make matters worse, my plum juice never made it to the ... table. Although I ordered 5 plates of beef, only 2 arrived, and that was only after we requested them. The empty ambiance in my picture speaks volumes. The dining experience was so disappointing that I opted to skip dessert—I was thoroughly turned off. Read more

First time visit for the wagyu beef at the price of $3.95 for 150g. The shrimp balls taste the best among the meatball trios. They gave us shrimp balls instead as the pork meatballs supplies were not fresh enough to serve. Appreciate their commitment to maintain the high quality standard. ... Like their free flow appetizers, although there aren't many choices but they keep refilling the dishes. Chile scallops are fresh but the size is smaller than what we expect. The waiters and waitress are very attentive and sincere. Read more