75 West Coast Grill - Richmond, British Columbia

Convenient location, close to the airport and lots of food places within walking distance. The room is very spacious, tidy, and clean. We appreciate the in-room amenities (Nespresso machine, fridge, microwave, bottled water, lotion, etc.). Con’s: The lobby is a bit underwhelming with only a few seats. It’s also a bummer ... they suspended the shuttle service to/from the airport, that would have been very helpful for us. Read more

Only downside = no airport shuttle (despite what the to-date description would have you believe) … which is of course admittedly a bit odd for an airport hotel. But other than that, the rooms are of outstanding quality and rise to the level you expect from a Marriott. The bar ... also offers excellent quality craft beer. Can’t go wrong with this location save for the transportation issue, but that’s relatively minor. Read more

Room is large, clean and comfortable. Location is great, close to a lot of restaurants. Mclub is small, but has most of the basics. Breakfast was good. Hotel was also upgraded us to corner executive suite based on being a Platinum member, which is nice.

Pros: 1. Location - close to the airport and availability of free shuttle to the airport. 2. Updated rooms. Cons: Service at both the front desk and M club was below average. Front desk staff at check-in didn't say a word except abruptly asking if I want points or food ... credit (titanium status). I chose this hotel specifically for the M club, but this the worst M clubs I've ever been to. The breakfast was worse than a motel. Theevening appies were sparse and not replenished. Guest were just hanging around waiting for food. The coffee machine didn't work. If you are expecting a typical M club experience, this is not it. Read more

Nicely updated rooms, but that’s the only good thing about this hotel. Bed and bathroom linens smelled like sweat. Definitely questionable if they changed any sheets or towels here. There are no floor directories to been seen at this hotel. Had to go to front desk and wait for five ... minutes for an employee to show up to find out what floor the gym is on. One of the tiniest, least equipped hotel gyms I’ve ever seen. Ceiling is literally too low to do overhead presses. What a disappointment. Read more