Pearl Castle - Richmond, British Columbia

Take ONLY CASH! I don’t know why some Chinese owners are doing this. Chinese restaurants owners take only cash from customers in Richmond. It’s illegal and inconvenient for customers. Food is okay and atmosphere is also okay.

The food is okay. Nothing to rave or complain about in terms of taste. My friend rice was not hot evenly through and the fried chicken nuggets were also a little bit too fried. The service was good, staff were helpful and accommodating. The food took a long time to ... come. Atmosphere is very Asian, IYKYK. Read more

Came here with a friend who recommended me the place. I got the pineapple shrimp fried rice and a milk bubble tea with grass jelly. Food was really good! Would recommend if you’re in the area

The food was great, the service was fast, the only down side is that they dont take credit card. (Cash and e transfer only) first time paying with e transfer @ a resturant. Ordered the pearl bubble hot pot, to be honest, the soup was was too sweet. The 3cup ... chicken was really good though. Big portion that you will not able to finish in one meal. Also, orders are only taken by the app. Read more

TL;DR: bad service, big portions and mediocre food. Service - 0/1 Servers were rude. It’s inconvenient that we have to order food through the phone especially since we have 2 older grandparents with us. We asked a server if we could order without using the phone and she very rudely told us ... in Mandarin you have to order through the phone. No one gave us utensils until we asked. Only one super kind server! He had a cap on :) Props to you for being the only server here with proper service training Food Quantity - 1/1 Big big portions, my sister and I could not finish our foods and had to bring them home for dinner. Lots of noodles and veggies in my vegetarian noodle soup! Food Taste - 0.5/1 Food is nothing special, pretty mediocre! Loved that the squid tentacles were fried in a thin batter tho! The squid tentacles won the show :) Overall: 2.5 stars ⭐️ TL;DR: bad service, big portions and mediocre food. Read more