Java Jack’s Coffeehouse – River Rock Casino Resort - Richmond, British Columbia

Be careful when booking this Hotel. We will never stay here again. We booked a king bed and they ended up booked us a queen bed (room # 0586) and lied by saying that it is a king size. Their room was dirty, there were hairs on bed, dust on ... the table, the bathroom & fridge was stinky. Their concierge will never answer any phone calls and they handled business very unprofessional. Most importantly, it is not safe for our little one. There are smokers everywhere outside especially on its sides of the hotel, drunk customers & fatal languages. Never again, Read more

This place is awesome! The people are super friendly and the food is amazing. I can't wait to go back for a vacation. They were really helpful and even gave me a ride to my meeting in their shuttle. I highly recommend this place!

Nice hotel, but not very family-friendly. The pool area is in need of many repairs. The restaurants are only accessible through the casino, so our family could not enjoy a meal together. The free parking is a plus, and the room was spacious and clean.

The best location for leaving your car behind and taking the sky train around the city! Great amenities, fun gaming and a pretty good food court. We were upgraded to a penthouse suite which was a super pleasant surprise!! The sound proofing was AMAZING especially since the hotel is directly ... under the flight path of the airport and we couldn't hear planes at all. Read more

Great hotel staff, awesome buffet upstairs, little pricey but worth it, and within the casino, the food court has great burgers, pizza, and Chinese food. Chef Ramsey's restaurant isn't open as of last visit but soon I hear. The casino boasts some excellent slot games great variety of 1¢ to ... $1 slot denominations. Table games are plenty as well with side rooms and private for those wanting discreet and quiet gambling time. Slot also has two high roller areas which are hit and miss depending on time of day for crowd. I personally haven't seen it packed in those rooms for slots but that is the time of day I have been there. Overall this Hotel Casino is on the top of my list in the Vancouver lower mainland area. The staff are incredible very knowledgeable and always there to answer any questions or concerns you may have, and that's a big plus. They are there if you win a large sum and make sure that you get home safely. A beautiful setting too, right on the mighty Fraser River on Lulu Island in Richmond, close to the airport and the Canada Line runs right to it at the Bridgeport Station where buses and SkyTrain meet. Cabs are always there and Valet parking available for those who drive in. Ample parking with two large parking lots that are covered except the top floors. Hotel is on both sides of the complex as it is split between by a road but for those staying on the east side of the complex there is an overhead walk to get you into the main part of the lobby and the casino is on the main floor. This resort has some of the friendliest staff I've come to know which elevates Read more