Burger King - Richmond, British Columbia

We were here to try the long cheese burger. It was not bad. However, I felt a bit disturbed during my time dining in that evening. I saw a middle-aged Chinese man came in and bought something. Then he checked the order and showed something in the bag to the server. ... Apparently, his ability to communicate in English was limited to convey exactly what he wanted to say. No one worked that evening was Chinese, so it made the communication challenging. If I had to make an educational guess, the man was given something not what he wanted to order. It was because one of the worker kept yelling at him something like this was what you ordered, no, you had to go. I did not understand why it was such a big deal to make a scene. When I started to think i should go forward and help, the man left with frustration. All food we ordered was okay, I would come back if I did not witness this experience. Read more

Your service and food here is dictated by the whims of the old ladies working here. You may get a good experience, you may get a bad one, it all depends if they are in a good mood. They'll take out their frustrations caused by bad customers on other customers ... and you'll have to take it because the fact that this place has been like this for a long time is a clear indicator that the owner doesn't seem to care. It's impressive how the experiences I've had here has made me nostalgic for the times when teenagers used to be the ones to work entry level jobs. Read more

Although the atmosphere is average, the service at this location was 5-STAR last time I visited - got my last-minute order change. The front counter associate "stopped the line" just in time. Burger King also has better than average food and good value compared to other major chains. But the ... rating is mostly for the staff this Apr 18 evening. Read more

Ordered the bacon poutine and opened it It’s huge stripes of bacon . I previously ordered bacon poutine and it’s chopped up . I also didn’t get napkins Just horrible Just visit other bk locations

Disappointed. Came to get two meals. One Double Roasted Garlic King sandwich, medium fries, coke, and Crispy chicken sandwich, large onion rings with coke, and popcorn. Spent $40 for all that. Price isn’t what I’m complaining about, although they could make it not $40 for two meals. Anyway, while the ... crispy chicken and onion rings were really good we were extremely disappointed to see the boring and plain looking double roasted garlic king. No onions. No roasted garlic. Just two beef stacked and cheese at the very top. It made us feel nauseous after finishing it. It was not at all what the pictures on their website/menu showed. The fries and chicken popcorn were dry and didn’t taste good at all. Burger King is always a hit or miss. Read more