A&W - Red Deer, Alberta

I have made this review before. It is not a hard fix. Please do something. The women's bathroom is not accessible. There is an accessible stall but the door goes in. So with my wheelchair I can get in the washroom but can't close the door. I had to use ... the men's washroom. Read more

This was one of the worst experiences I’ve ever had at a fast food place. I go to Edmonton once every couple months and usually stop at this A&W. Anyway… when we pulled up to the speaker to put in our order, we waited over 3min before they took our ... order ( and no they weren’t busy at all.) So there’s that… when we get to the window to pay, the guy working the window definitely had some attitude. He finally opened the window, didn’t tell me what the cost was, just took my $20 bill. Then told me to pull ahead even though there wasn’t anyone behind me. I asked why and he said that he was on a timer, and I didn’t move so he slammed the window shut. He seemed pissed off. Then when our food came, he opened the window and gave me the bag and slammed the window shut and seemed even more angry. I have been in customer service for about 30 years now and I can’t imagine treating someone like that. Isn’t this experience supposed to be about the customer or is it about a timer that the employee has? This employee was about 15-18 years old and had his head shaved around with hair on top and caucasian. Read more

Service is good. Food is freshly done unlike other A&W The Area is well maintained cleaned but the only downside is theres NO ICE!! LIKE YOU DRINK YOUR ROOTBEER NOT COLD!!

Worst A&W I've ever been to. No ice for your pop, and dont dare ask for any cause I was told with an attitude there is no ice available. they don't have any for you.. Seen a poster with a drink with ice. So I asked if tnere is ... no ice how do you make these drinks (pointing at the poster). Apparently unless you order a specialty drink that comes with some ice, there is no ice for you. So I wasn't able to get any..just warm fountain pop. The burger patties seemed dried out and the fries were hot and fresh, however I dont know if it was my argument about the ice, but our fries were just coved with so much salt they were unbeatable. My first red flag about this place should of been the empty parking lot. I was in a hurry to get up to Edmonton or I would of returned to the store. Would love to be compensated for my poor experience. Read more

This A&W location (east side of Gasoline Alley in Red Deer) was open when other places were not (after 10pm). We went through the drive through even though they were open for dine in. Had to keep on my journey home to Edmonton. The staff were very polite and helpful. They ... managed to give me a plain burger that my dog could eat as well! The location was perfect as I was able to fill up at the gas station right beside this A&W, and then we were back on the road again to Edmonton. I totally recommend the apple pies. My favorite by far. And a small taste of A&W root beer, which for me is very nostalgic, can't hurt much. Enjoy! Read more