Dairy Queen - Prince George, British Columbia

They are definitely focused on customer satisfaction. I used the drive through, food took a bit longer than normal but didn't bother me cause I just hung out in the parking lot sipping my milk shake and watching dumb videos on YouTube. I was in no rush to get anywhere but ... the manager came out quickly with an offer as an apology for how long it took. Read more

please stop pouring chipotle sauce in place of mayonaise. all I could taste was chipotle. you could serve me an old running shoe under that much chipotle and I'd be non the wiser. A classic hamburger and chipotle go together like gravey and ice cream - yuck. $ 24 dollar ... meal a waste to me. Now I have to be a Karen at the till and insist somebody slap that chipotle bottle out of the hand of the burger meister - thanks. Read more

I went through the ‘drive thru’ earlier today and i attempted to order something which i didn’t know was no longer on the menu… instead of being given an alternative option the MANAGER who was operating the speaker was very very rude. she spoke to me like a baby ... and made me question even choosing this location. I later called the restaurant and when the same manager answered, instead of addressing my concerns and apologizing she asked “is that all?” and hung up on me. I will not be visiting again and will advise friends and family of the poor management of this establishment. Read more

I love it here I am a student and come here every day. If you go you should get the app it gives nice deals and that's fun also I think it's the ouner or manager but she has cool pins and gray hair but she is VEERRRY NICE so ... if you see her she is nice and deserves all the tips in the wold Read more

**Second Update - Still no response from this location, two weeks later, we're sorely disappointed. We've boycotted Dairy Queen altogether. *Update - I emailed DQ customer service, as requested by the response on this review, and was referred right back to the people who own this DQ location. Will update when I ... receive a response. This is the second time we gave this location a shot, buying log cakes. Each time I specifically asked the lady opening the padlocked cake case, 'these have fudge and cookie crumble inside, right?' and they answered, 'yes.' Neither had the layering inside, just straight ice cream. My daughter's cake was ruined, in her opinion, and Mother's day was also a flop for the 'layered' log cake. I understand there will be some 'allergens' in the cakes, but there were full chunks of pineapple and several other unidentifiable (hopefully food based) objects in my daughter's Mint Oreo cake. Very disappointed in this DQ! Read more