Thai One On - Pickering, Ontario

Food is very good but the customer service is very poor. The girl who was working today needs to be more educated. Provided misleading information and wasted our time. To the owner I understand that students have less expectations in terms of the pay but you should definitely ... looking into hiring someone with more customer service experience, as they are representing the store! Read more

The food used to be great! I always ordered the mango chicken here, and it used to come with generous pieces of chicken. However, lately, the chicken pieces have become extremely small, and there's mostly breading with very little chicken. It's disappointing, to say the least."

Really liked the food. Called and found out the chicken is halal! Recommend the devil's chicken! Best thing on the menu. The See Pew Ew was a let down as it wasn't saucy enough. Will be going back again. The staff is nice, place is small but good for a ... sit down Read more

Pros: - Service was quick and the 2 ladies who were serving us were really nice. One of them even gave us a complimentary mango salad - Easy to find a parking spot - Foods were reasonably priced. We ordered 8-9 meals and only spent around $120 altogether. - Generous portions - Tom Yum soup ... was delicious and their Malay Curry was outstanding too. - Mango and Seafood salads were Yummy and refreshing. - The ambience was nice for a family, and the place was cleanly maintained - They offered some promos on deliveries and pickups Cons: - Their Samosa was a bit bland - Marinated Grilled Chicken and Beef Fried Rice needed more seasonings or spices or more basil leaves, as they didn't have these kinds of strong Thai flavors as expected from Thai's dishes. All in all I definitely recommend this place, and we'll come back to try their other menus. Read more

We have ordered take out from here a couple times and have always been happy. Today we tried the dine in option at the restaurant. We were a bit thrown off by the lack of ambiance. However we were absolutely satisfied with our meal. Everything was so fresh and flavourful. ... It was an excellent meal. Each dish was presented much nicer than my pictures, (I took them after we had started to eat). A great place and we will be back. A little music to cut the silence would be a nice addition. Read more