World of Tea - Ottawa, Ontario

Talk about unfriendly :(. No hours even. Maybe let people know youre not open. And the mask required for curbside is a bit excessive :(

Amazing service as always and Amazing great quality tea! Thank you so much for the customer service and always pleasant to talk with! Thank you! 🙏

Store is always closed, online orders are frequently forgotten and take weeks to arrive. After 4 years I'm calling it quits and I have taken my business to Tao Tea in Toronto. It's a shame because the tea is really good, too bad about the service.

EDIT: It took a while to get things done, and finally I got my package and the tea is good! -- Created an order ten days ago, got an email that order confirmed, and then silence. Tried to contact by phone, nobody answered. Have no idea how to return my $100, there is ... no cancellation, nothing. Is it a real shop? Read more

Online orders only with curbside pickup (or delivery) but these have limited availability. I wanted to place an order on Thursday but they only had pick up options on Saturday and the following Tuesday. Their website is either not updated or most things are out of stock, so I wanted ... to visit in person but unfortunately the store is closed to the public despite their store hours. No one picks up the phone if you call the number on the door. I hope it opens to the public one day. Read more