Jo-Jo’s Pizzeria - Ottawa, Ontario

First time ever ordering from here. Called in 5 minutes before official opening with an order for 3 pizzas. Had to call back to change order, then my wife called back to add to the order. The young gentleman who took our order got everything right. He has attentive and courteous. Order was ready for ... pick up exactly when indicated. Thank you for a pleasant and hassle free experience. Will strongly reccomend. Read more

I ordered online at 5 PM and while their system showed the delivery time is 5:50 pm, I called them and asked to deliver it at 6:15 PM. It was my daughter's BD party and timing was important. Their driver didn't show up on time and when I called to ... follow up they were not even honest about their delay. I called 2 times and each time they said just wait 7 minutes, that was not true! They finally showed up too late when the kids were ready to leave! They can not accommodate the orders they receive, so they are not reliable. Read more

Ordered takeout tonight and the pizza was amazing. Much better than any of the "local" big name franchises. The homemade garlic dipping sauce is an absolute MUST!! Best of all, the chicken is halal as well!

Delicious! We had vegan poutine and a vegan pizza. Both were outstanding. Better than any vegan pizza we've had in the U.S. It was our first poutine and they didn't let us down. The service was good as well, very friendly.

**UPDATED - See original review below. Pic added.** Today I received a notification via Facebook Messenger from Fatina, a co-owner if Jo-Jo’s, apologizing for the experience and offering to make it right. She had asked me to give her a call and 25mins after that I had in my hands, a ... freshly made Canadian with extra cheese!! I was not expecting this level of customer service at all. Very impressed with Fatina for making the effort to reach out to me and resolve the issue. This is an excellent example of how to turn a negative into a positive experience. I certainly could have called SkipTheDishes the first time around but it’s always an “I say, they say” with Skip and I don’t get the issue fully resolved to my satisfaction so I didn’t bother. Won’t be using Skip much more in the future. I’m very happy to say that Jo-Jo’s is not like “all the others”. Note: feel free to give the restaurant a call directly to rectify an order even if you’d used Skip or UberEats. Finally, the pizza I did get today most definitely had extra cheese and was quite delicious! Check out the pic. Even better, give them your business knowing that if they make a mistake, they will own it and do everything they can to fix it so you leave a happy customer. Thank you Fatina! Cory Updated review to 5 Star as a result of this word-class service. Original review (1 Star out of 5): Ordered through SkipTheDishes. I had ordered the Canadian with extra cheese ($3.75) but after looking through gallery here I could tell they hadn’t actually added it. They may not charge a delivery fee over $20 but then they make up the loss in other ways. That’s too bad while I did like their pizza, I don’t like thieves. Read more