Trattoria Caffé Italia - Ottawa, Ontario

Another exceptional dining experience! The flavours were extraordinary and portion sizes perfect! Fresh, fabulous pasta served with enthusiasm and pride. Dessert was also delicious. Can’t wait to return soon!

We just had a very bad day experience. We had dinner reservation at 7pm. By 8h15 we received our salad appetizers and the warm appetizers came 20 minutes later, 1h30 after being ordered. We then had to wait another hour to receive our main course. The main courses arrived ... 2h30 after ordering. We were a table of 7 and half of our orders were pastas. Not complicated meals. The waitress was apologetic and saying the kitchen was backed up. After speaking to the manager, we were told that “he didn’t know what was happening”. The restaurant was NOT full. Yes it was Italian Festival but we had a reservation at 7pm and received our food by 9h30! The manager offered desserts as a way to apologize. I’m giving 1 star because the food was tasty but by far, this is the worse service experience we ever experienced. It took 2h30 hours to get served and we had to solicit the help of the manager otherwise no one would have come to us and offer an acknowledgment of our wait. We had to ask to get bread again, we were starving. They had warned us that it was Festival weekend and that the menu was going to be reduced to accommodate higher traffic. We thought they would be prepared. They were not. We are disappointed. We used to love this place but we won’t go back. Read more

I stopped by after showing up an hour early for a show in the area. Was so welcome by the friendly atmosphere, and Dominic who taught be about wine and shared his love of Italy. I will most definitely return agin soon!

Had a date night with my partner here and the service and food was phenomenal. Had a spicy sausage penne dish with calamari. Environment was classy, calamari was light and well salted/tasty, while my main penne dish was amazing. Our waitress killed it and was always attentive to our table ... :) Read more

We went to this beautiful restaurant for our daughter's birthday. The ambiance is nice and the employees courteous. They have a large selection of wine and liquor. An accordeon player played happy birthday for our birthday girl. The food was warm and delicious. I ate the Manicotti, others had bruschetta ... and various plates of pasta. Overall our experience was good. Read more