Greek Plus - Ottawa, Ontario

My experience at this place was very dissapointing to say the least. There is a sign outside that advertises a student discount- turns out that is only for students who go to the nearby 3 highschools and not other school or university students. Regardless, I got a sandwich combo after ... what felt like I was arguing with the person behind the counter. The older gentlemen was describing the concept of a combo when I all I asked him was what the price of a wrap only was. His attitude made it seem like he was in a rush to take my order, despite no one else being there, and if I hadn't mentioned last minute that I wanted a small, he would have charged me for a large. Now I indeed asked for a beef gyro wrap, and when I left the store and took a few bites I saw chicken and went back. I asked the same gentleman is this chicken? I wanted beef, and the man was about to say "what do you want me to do" as he shrugged his shoulders, but luckily another lady came in and apologized and offered to remake it. As she remade it, I asked her if it is halal, just to be sure, and to my surprise she said the beef is not halal. She told me that the beef is not shawarma meat, it is not actual beef, and therefore is not halal? The chicken and lamb are apparently halal, but not the beef gyro. This poses contamination issues as the same area and utensils are used to process and assemble the halal and non halal meat. Now she did point to a sign on the side of the store that says halal chicken, which I had not noticed before entering as it was not on the front. However, this is confusing as a customer because if you advertise something as halal, especially at a place that serves shawarma, I think it is common to assume that the place itself serves all halal food. The sign also did not mention that the lamb is halal, even though it is. Because I was too embarrassed already having her remake the wrap, I took the non halal gyro even though I am not meant to eat it due to religion. If this place wants repeating customers, I suggest better, kinder service and more clear labelling and pricing. Forgot to mention that there is no seating area. Update after owners response: I apologize for the misinformation regarding contamination, but based on the tone of the response, it's unfortunate that there is a lot more blaming towards the customer rather than an apology or a nice clarification, which is just unprofessional from a business. The attitude from the people in the store is what made me not want to request a new sandwich, again, because I was nervous. This response just certifies that negativity that I felt whilst in store. Read more

This place was highly recommended by friends. Given it's walking distance from our place, we decided to try it. This is a Lebanese place, definitely not Greek. The "gyros" are served on pita bread. The pickles are from a the grocery store which is unfortunate. The lettuce would be better tinier. This ... being said, the veggies are fresh. Quantity of meat and chicken is pretty small even though they weight each portion. Very disappointed that the meat isn't freshly sliced off the warm meat. It's taken out of a container. The small potato side is half empty. The medium portion is the size of a small elsewhere. Grilling the sandwiches would give them a good taste. The pricing is decent and comparable to most shawarma joints in the city. The customer service is very very nice. The older gentleman is very sweet. Read more

I had the chicken souvlaki platter and oh my god was it ever amazing. It was even delicious cold the next day!! They don’t skimp out on portion sizes. Chicken was so moist and full of flavour. Definitely going back here. Service was great too. Everyone was friendly. Highly recommend!

The large chicken shawarma wrap (4.5/5) was great - big chunks of moist chicken surrounded by super fresh and crispy veggies. It is Greek style and I found the tzatziki and toppings gave it am extra fresh and healthy taste, it was not dripping in sauce and was not oily. The only ... downsides are the type of pickle used was not right, similar to subway pickle taste and tastes nothing like a regular shawarma pickle.The owner also has little to no communication skills; he will decide what size you want if you don't specify rather than asking. Read more

What really let this restaurant down were their salads and chicken. Very odd ingredients; their Greek salad was not authentic at all. The falafel was way too dry. The stuffed grape leaves tasted as though they came from a can. My Mediterranean plate did not even have hummus, it was ... forgotten. Unfortunately the chicken served in the fatoush salad was either hard or somewhat mushy. The donair beef looked so unappealing. There should be NO dill like pickles in a fatoush salad! Nor pickled turnips. One of the fatoush salads did not have crispy crunchy pita pieces, they were added to the salad and so by the time it was on the table at home, they had soaked up the salad dressing. The 2nd fatoush salad had them on the side so they remained fresh and crunchy. Oddly, both the fatoush and Greek salads were about 1/4 pickled turnips. The lamb skewer was actually very nicely cooked. Their dipping sauces were nice. Overall, very disappointing yet $$$$. #localguide Read more