McDonald’s - Ottawa, Ontario

A tall, slim young lady in a blue hijab was extremely kind and helpful at the drive thru. However, another member of the staff picked up some of the food with their bare hands

Despite clearly specifying that I wanted a burger without meat, my order arrived with a beef patty inside. This oversight by Manager Nabil Sattar is simply unacceptable. It's disheartening to see such disregard for customers' dietary preferences and religious beliefs. McDonald's should prioritize accuracy and respect the customer when fulfilling orders, ... especially when it comes to sensitive matters like dietary restrictions. I urge McDonald's to take immediate action and respect the customer. Disappointed and dissatisfied with this experience. Read more

I don’t like to eat fast food but when I do, I want it hot clean and fast. This McDonald’s location really has stepped up their game. There was a lady that was going around cleaning tables immediately after she saw each guest leave. Another worker went around, asking everyone ... if they needed anything like extra ketchup, napkins, and asked everyone if everything was OK. The food was extremely fresh and hot, which is extremely rare for McDonald’s. Whoever is managing this McDonald’s please go to other locations and specially the disgusting ones in Gatineau and teach them how to run things. I’m impressed! Read more

Got myself a: Big Mac meal 4 Stars. Quarter pounder BLT way too much mayonnaise. 3 Stars McDoubles with cheese 4 Stars. It's a big difference since the last time I was there they rushed my food when it didn't need to be which turned out to be bad for many reasons. McDonald's used to ... be a place where if you were short on cash you could get a cheap burger but now can't do that anymore McDonald's need to get to what made them so popular.. Read more

Bought hotcakes this morning I was charged extra for chocolate syrup on the side I didn’t get the syrup on the side and when I was on the line I asked the person is it in the bag he said yes. As you can see in the picture it looks like ... someone has already bite into the pancake!! Read more