Dairy Queen - Ottawa, Ontario

Bad food, bad customer service. I was excited to get DQ as it had been a while and now I am completely turned off of it all together. I went into a dairy queen a few days ago and ordered my usual, a banana split blizzard. I didn't taste the ... blizzard until I was part way home and the pineapple tasted really off. I called the location and asked them if they could taste the pineapple as it doesn't taste right. The young lady on the phone asked her manager to taste the pineapple and manager said it's fine. I said mine didn't taste fine. Her response was that her manager said it's fine and I was then abruptly hung up on. I couldn't eat my blizzard and didn't feel comfortable going back to the location. Not a good experience for me and I do not plan to return. Read more

This place stinks..... definitely grab and go! The patio to the side of the building is nice.

Fridges are really loud, but the service by Shaheer was outstanding. He was very professional and answered all my questions since it was my first time buying from DQ. Drinks were made very fast too.

This location did what Walkley Road DQ REfUSED .... I will not return to Walkley Rd DQ for their unprofessionalism...Not willing to help a customer or go above and beyond to help a customer..... 393-A Richmond Road to the rescue ...TY Ty for making this Happen Richmond Road...$10.00 ,Tip for making this happen ... with 1 day notice. We didn't want anything fancy I will include a pic There was no way Wlakley Road couldn't have made this happen... They have now lost my business.... Read more

I've been a DQ fan since I was a kid, and I've learned that some DQs make way better Blizzards than others. I've had 3 Pumpkin Pie Blizzards this month from 3 different servers at this same location, and each one was perfect (see photo). Clearly someone is caring about ... quality here! Now I drive out of my way if I want DQ because this location is the best. Read more