East Side Mario’s - Ottawa, Ontario

Such a waste of money. When you walk in to the door, sign reads “short staffed and will not take the full capacity” So we did expect the slow service but food really disappointed us. It wasn’t hot nor fresh and served just bread - no salad or soup. ... Salad came out when we were ready to pay. Hope this incident is only for this location. To be honest, been to really short staffed busy places before but this time, “the entrance sign”just made excuse for this location, effort or the efficiency wasn’t present tonight. Read more

I’ve had a bad history with this restaurant , but today was good. Our waiter was very bubbly and respectful, and we were sat quickly. Food took about 15 mins to arrive and the food was great. Tiramisu was very small but it was only 2.99

We st down a family of three and immediately noticed 8 staff conjugated around the bar where they continued to hang out during our whole dinner. The 6 - 8 staff spent the whole time during our dinner eating appetizers rolling clean cutlery at the same time. Our server ... claimed to be swamped, but there were several staff members doing nothing. The salad was gate kept by the server and was served warm. The dining experience was negative, and we were uncomfortable. As I person who enjoys good food, I know what to expect from a chain, but this was a whole different level. Read more

The drink was delicious, although I wish they put more in it, as they only filled it up less than halfway (see image). The Mangia Sampler was good but the fettuccine and the chicken parm was a bit dry.

Went for lunch with co-workers. What a great deal the Trio is under $15 for all you can eat soup, salad and bread. So delicious and with the peice of salads these days well worth it to have a couple of bowls of fresh garde salad.