Tim Hortons - Ottawa, Ontario

Ah... tim hortons. You're failing 25 steps back again. Yet another outlet, and back to hiring non english first language CSR's Cookies are awful.. cilantro lime wra, nasty, and XL STEEP TEA, 3 CREAM 2 SWEETENER WAS EXCELLENT, FROM THE RICHMOND STORE... THIS ONE, PIPING HOT, NO SWEETNER, I ... HAVE NOTHING AGAINST PEOPLE WANTING TO WORK HERE. BUT WHEN I GO OVER MY ORDER 4 TIMES.. AT LEAST WROTE THE INGREDIENTS ADDED ON THE COVER I HATE YOU TIM HORTON. THE AMERICAN COMPANY IN YOU IS DESTROYING A CANADIAN ICON Read more

This Tim Hortons is inside an Esso station so it is a bit limited. The doughnut choices are limited and don't seem to be the popular ones because there are many left end of day. No ice caps or ice coffee at this location. Staff are very pleasant and helpful. ... They don't have the ability to let you earn or use Tim's points but you can earn PC optimum points instead so it's a fair trade off. If you aren't looking for the full menu and don't care about Tim's points this place will suit you just fine. Read more

Supposed to be a 24 hour location, instead the man working was sitting on the ground beside the counters so he couldn’t be seen, playing on his phone. When asked about coffee he said they were cleaning the pots (which were severely stained) and that they would not be making ... coffee or serving any products. Read more

Have had issues the past couple of times. This morning ordered two farmer's wrap combos...they ended up being 1/3 of the usual size and missing the hash browns that are usually inside the wraps. Come on... getting fed up with paying more and getting a lot less.

Tim Hortons here is not up to mark. Not clean, coffee tastes different and i saw flies in the donuts section. I wonder if they are fresh. I won't recommend this if you wanna stop for a cup of coffee.