Tim Hortons - Ottawa, Ontario

Always buzy, not enough staff. Line can go all around the store and sometimes outside. Please send more staff, they really need other helps. Also it dirty and some staff are do tired, that they don't even realize abut their ways of speaking to customers. Thank you either, won't be here often

Absolutely disgusting in there I called the manager out to confront her on the health and safety violations and she said she was short staffed and that she has been trying to clean it , I don't believe that there's other 1 star reviews from months ago with the same ... treatment of the store these people clearly don't give 2 craps about anyone's health and safety... Read more

Dirty and lazy staff. I stood there for almost 5 minutes before I finally said “anyone working” the reply I got was “what for the last 7 min that we are open” im sorry I made you get off your lazy &$$ but that’s your job coffee boy! Don’t like ... your job? Go back to school or go across the road to McDonalds 😂 Also if your only open for another 7 minutes how about cleaning!! Read more

I placed a mobile order for a muffin, mocha and bagel with cream cheese; excluding the muffin, I was severely disappointed. The mocha was cold and the bagel was inedible. I used the points I had earned and saved for the bagel granted (paid for the cream cheese), but I ... still expect a quality product. I had asked for the bagel to be double toasted; but it was charred. It was a waste of my points. I also had to microwave the mocha when I reached home. I suppose next time I’ll walk to the Somerset location instead. Same distance (7 min walk) in the opposite direction. Read more

A small Tim Hortons place that only offers take-out. It is located inside a QuicKey convenience store at a gas station on Bronson Ave. There is no seating, either inside or outside the place. But service is fast, staff is friendly, and coffee is hot and good. Their menu is ... limited but they have all the classic breakfast menu items. Read more