Tim Hortons - Ottawa, Ontario

This has to be the WORST location in terms of service. Line up is too long because the people there are SO SLOW. If the intention is to make money, this location is losing several customers because you have to wait more than 15minutes to get a coffee?? It can ... be easily solved by allocating one cashier for drinks only. I hope the owner reads this review Read more

They provide good service with their friendly atmosphere. I will recommend it. I always go there and the first sip of my coffee made my day. Thankyou for the service and I really appreciate your efforts 🙏

i come here just about everyday and everyone is extremely lovely and works really hard. they are constantly busy and deal with a lot of rude customers (which they don’t deserve) but still put out amazing service.

Consistently the slowest service of any chain. Staff leave the cash unattended for long periods of time and the one person they have preparing orders is in no hurry to get your order ready. If you're in any kind of hurry do not go here.

Been here countless times now and every single time there’s been a huge lineup going down to Bells store entrance. This time I waited 33 minutes in line before I even got to make my order. Witnessed many people walk away unhappy with the wait times. They have 3 cashes but ... only ever have 2 in use. They desperately need to hire more workers and work on getting people served faster for a more positive experience here. Overall the coffee and food has tasted great and are zero issues with that. Read more