Tim Hortons - Ottawa, Ontario

I m a resident lives around for years. This has been a fav tims, but seeing a restaurant without any donut 🍩 or a cookie or even bagels at 8 pm is not acceptable. This store closes at 10 these days with min labour no food 😒 om the ... counter. Canada is going pale and pathetic. It's a shame to run food business without food. 😕 Read more

They close at 10pm however they never have any food available to serve to the customers. This place has some bad customer service they don’t understand anything we ask for and we have to repeat four or five times before they finally understand us. If they don’t have anything to ... serve close the store so that way we don’t waste our time going to the store. Read more

Such a bad place. They never have anything. The answer is always “ we are out of …” I do my best to go to a different one because they never have anything; however, because I did not have the time I came today 7:15 and they said they run ... out of pastries, the did not have soups or sandwiches. It is concerning. If you do not have anything all the time , then close . Read more

The place was filthy. I went there at 630pm they close at 10pm.the place had garbage on the tables, floor was sticky, the display of food was empty and the whole place was just gross. I asked her it threre will be some doughnuts, they told me "no". Then the ... ones they had in the display had flies on them. When it was closer for us to leave, The person mopped the floors didn't even put "slippery sign" up even after some elderly women asked her to do so. So bad!! We all can complain to Guest services but what's it gonna change? Nothing! The store looks like garbage and people before me complained, as seen below, yet it's falling on deaf ears. Let me guess what the answer is gonna be? Hi Your review is very concerning to us. We would appreciate it if you would contact our Guest Care team at https://www.timhortons.ca/contact-us. Warm regards, Tim Hortons Guest Care Hi I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at https://www.timhortons.ca/contact-us so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care. Read more

The lady serving the food was very friendly and nice. It’s my first time having breakfast at Tim Hortons. I came too early to the train station, and I needed a place to kill some time. Great spot!