The Ministry Of Coffee & Social Affairs - Ottawa, Ontario

This used to be my favourite coffee shop. I went weekly to get a maple latte. The servers were fantastic. So friendly & accommodating. That little latte brought me so much joy. I can only have natural syrups due to allergies so I was thrilled to be accommodated. Just had ... one 2 days ago! Then I went today with my family, looking forward to our latte and the person at the cash denied me. He curtly said they’ve never offered maple lattes. I told him that I’ve ordered dozens of them and he said his staff should not have served them to me. One of the kind staff there said that they do have maple syrup and they could serve me today but the person at the cash said no, they are saving it for a special drink in the new year and I can’t get maple lattes there anymore. He was intimidating & unkind. There was no accommodation or apology. I was shocked at his behaviour. My previous experience there had been so lovely. I didn’t know what to say so I left. I tried to reach out later to discuss my concerns but they haven’t responded. So disappointing. I love supporting local. Will have to take my business elsewhere I suppose. The Driphouse has lovely maple lattes. Lovely staff and setting there & I love to support local spots that are kind & accommodating towards me. In my search for accommodating coffee shops, I also found the Happy Goat on Laurel & Arlington Five - they too offer lattes with maple syrup!:) Read more

Had a really terrible experience here today. Was excited to try this coffee shop for the first time and it will be my last time going here. Very unfriendly experience with staff. No attempt at any art on my latte just dumped the milk in. The coffee itself was below ... average. I had a donut from suzy q’s (which I highly recommend!!) and did not want to bring outside food in so went to eat it outside on the patio which was empty and enjoy my $7 latte from them and was asked very rudely to leave because of the donut. I understand not wanting any outside food and would have been happy to not eat it there however the entire interaction was extremely disrespectful and I will not be going back. Read more

Good place to hang out. A bit full of people working on laptops but it is what it is

Coffee is 7/10. I ordered regular latter and it was your regular latte. The place itself is a bit too dark for my liking , but it’s VERY spacious. It is a great spot for catching up with friends but maybe not so much for getting work done or studying there. Food ... selection is okay, more of a quick snack but definitely not a lunch spot . Employees were VERY nice and hella fast even tho it was quite packed when we went there. Overall a cool spot to explore with a very chill vibe :) Read more

Stopped by for a quick caffeine boost while in the city. This place was recommended by a friend who lives in the city. -[VANILLA LATTE 16 oz] $5.75 ☕ Delicious, and just the right amount of sweetness I was looking for Service was very friendly, and was more than happy to answer any ... questions if you had any. Water is something you can serve yourself from the counter on the side. They even provide water glasses for you to do just that. They had food items that I would want to try next time too! Read more