Harvey’s - Ottawa, Ontario

We went in on the way home to grab some Angus burgers, fries and rings. Walked in the doors , ordered deessed our burgers and on our way home. French fries awesome, rings awesome and burgers awesome. New crew from last visit. Keep them together. Great ... team service!! Have a great week all! Read more

We decided to order through the website to be able to see the condiments and all of that. We were in the parking lots and took our order on the website to pick it up through the drive through since it is an option, at this point there was 0 clients ... at the drive through and it was pretty empty. After we ordered it said to pick it up in 13 min, we went for a little 10m drive and came back and there was 2 car in front in the drive through. We waited our turn and said to the person through the speaker that we had a mobile order for X (my husband name), she said perfect just go ahead. After waiting for the two others in front it’s finally our turn. She ask me, if it was the mobile order, she looks unsure, she said to me perfect, I’ll go prepare it now… What was the point of the 13 min to prepare the order if you’re going to do it now. Anyway I see her asking the others then she comes back to the window and ask me what is the nerds slush to, because on the invoice it wrote only nerds slush but, on the website it never asked us that, it showed a blue slush with nerds. Told her blue raspberry she then goes away. She comes back with the nerds slush and hand me a can of red bull. I tell her it was a lemonade red bull slush I chose, she said no, it was a red bull original. She tells me on the invoice it’s written red bull original and later on I checked and it was but, on the website I had chosen lemon red bull slush and that is written on the invoice I received (see image), anyway after arguing with me she said okay she will do it but to move on the side and they’ll go give it to me because there’s a lot of people (yeah, now after all of that there was a lot of people). So I parked, she then comes give us the food and my drink after another 3 minutes and while she hand it to me she said: there, sorry for the wait, it’s because there’s a lot of people and leave. … Are you kidding me? Do you really believe we are that stupid to the point of thinking that the reason it took so long was because there was a lot of people!? FFS maybe if you had checked your mobile orders like you’re supposed to, it wouldn’t have happened 🤷‍♀️, it’s not like you had 13 minutes before I talked to you through the speaker to prepare… The worst is that she mixed the red bull with an orange slush, it was so gross I had to throw it and on top of that my husband was supper sick after eating his chicken wrap, clearly the chicken was left a long time on the counter or something. Terrible establishment, avoid if possible and Never order through the website, the employees clearly have no clue how to take these orders Read more

Very good place to go to for lunch or dinner. My wife and I have been here a few times and we are always happy with the food and the service. We will definitely be coming back. Everything is excellent.

Excellent service Food was really good / fresh and the fries were amazing Fast service, I recommend 100%

This location is extremely friendly and efficient. Nailed our large and complicated order including several coupons. Atmosphere is extremely welcoming. Shoutout to the lady working the cash on March 3rd 2024. Great experience.