A&W - Ottawa, Ontario

Rat traps at the front door, all tables were dirty and empty, the whole place was messy for 4+ employees standing around, food was not their best and the service was lazy and rude. The cashier laughed at a young girl for asking a question about the pop machine. ... Overall just gross and a let down. It’s fast food not rocket science 🤷🏼‍♀️ Read more

We placed a drive through order today. The service was great, our teen burger meals were tasty and delivered to our vehicle quickly. Burger meat was of quality as were the fries and all cooked to perfection. Looking forward to our next meal at this location. ❤️

My order was wrong at first. They put in regular fries instead of sweet potato fries. I went in to bring this to their attention they apologized and rapidly cooked my sweet potatoes and also gave me the original order for my companion in the car.

My son asked why the low stars if this A&W is great. So he asked me to leave a 5 stars review. (We have come several times) The place is great, the food is prepared on a timely manner and we have never have any issues with an order. The burgers ... are great, and I don’t think you can ask anything else for a fast food restaurant. Read more

Spoiled my Sunday morning. Delay in service. There was no steel spoon and fork to eat my pancake. And the arrogance of cashier, while asked about this !!! Keep people with humble attitude and has a mind to offer service. Never again to this place.