The Barley Mow - Ottawa, Ontario

Terrible service, average food We got there at 6pm BEFORE the rush. Drinks and food were served promptly and then our server disappeared. We were never asked if we needed another drink – in two hours, we were never offered a top up of our soft drinks, we were never offered ... water, we were never offered dessert, the poutine was served cold, the nachos were simply not good and our table of 8 was never cleared. So…really bad service. And then after waiting 20 minutes with a table full of dirty dishes in front of us I had to walk over to the bar to ask the bartender to round up our server to pay the bill. Remember…this was all before the rush to watch the hockey game. So no excuses. Also, I made an on line reservation directly thru their website that was never received - allegedly. You’d better check that out Mr. G.M. We will never go there again. Read more

A few weeks ago, a group of 11 of us had a reservation and came over for lunch on a Tuesday to sit up on the patio. Everyone's food arrived to the table at different times, never a good sign. One person had a very burnt veggie burger ... that she was disappointed with. I ordered the fish and chips, something a pub should be perfect at! My piece of fish was very thin and small and the batter was super thin as well., almost non-existent. It was very over cooked and dried out. A total let down. I upgraded to the parmesan truffle fries which were an even bigger let down. I was served super greasy french fries with no extra taste. Parmesan and truffle are strong flavors, but I couldn't taste a thing. Someone else upgraded to those fries too, and at the bottom of her bowl of fries, there was a ton of oil/grease in the bottom. Super disgusting. If you're in this area for lunch or dinner and looking for incredible fish and chips, go down the street to The Royal Oak - their fish and chips are out of this world and the service is phenominal! I will NOT be back to Barley Mow, dried out greasy meals just aren't my thing. Read more

Hey I was served by Kim today on the upstairs patio with my friends and had the best experience. She was so personable and attentive and made our day amazing. She has great work ethic and made our experience something to remember. Great service great drinks.

We are April 7th, 2024. It's sunny and no wind. Beautiful morning in the area having our breakfast on the terrasse. It's the second weekend that this restaurant is having breakfast and the 1st weekend of the opening of the rooftop... I hope that they will have a busy season ... and Naomi is waiting for you with her fabulous smile and charismatic attitude that every owner would like to have as an employee devoted like her. Read more

It was a pleasant surprise. Nice atmosphere and the food was great! 👍😊 August 26/2021 I’ve been here often now and it was no different this visit. The staff is excellent in there service and personality. The nice manager even paid our table a visit to make sure we were happy. ... The food is great and our server Emily was awesome ! Thank you! 👍😎 Read more