Viet-Thai - Ottawa, Ontario

My experience was terrible. I ordered pho, and the protein portion was ridiculously small. The meat was of low quality, and the person serving was glued to their phone. Only one napkin per person, utensils that anyone could touch, and the chopsticks were slippery. I definitely won't be coming back ... to this place. Read more

Love this restaurant!! The food was so delicious, flavourful and some were ACTUALLY spicy. The food was very authentic and not “Americanized”. The service was great and the waiters were very kind and nice to us. The restaurant had beautiful decor and was very aesthetically pleasing. Overall, this is a ... great restaurant for people looking for good food in the area. Read more

Tasty Pho, good portions and affordable prices. Both beef and chicken broth are solid choices. Medium size is big enough for one person. Appetizers are also not bad either.

Viêt-Thai: Missed the Mark During a recent trip to Ottawa, my craving for pad-thai led me to Viêt-Thai. While I strive to find the silver lining in most experiences, I must offer a balanced account of my visit. **The Positives:** Firstly, I appreciate that the restaurant is wheelchair accessible, catering to those with ... mobility challenges. The interior is clean, brightly lit, and the promptness of service was noteworthy – my meal was served piping hot in what felt like record time. **Room for Improvement:** Despite the restaurant being almost empty, save for one other patron, the sole wait staff member was noticeably absent. Not once did she check in on my dining experience or ask if I needed anything. Disturbingly, her attention seemed more captivated by her phone than her clientele. The food, while hot, left much to be desired. My pad-thai was slightly overdone, causing the noodles to coalesce into a sticky mass. The dish leaned heavily on the sweeter side, lacking the characteristic spiciness I hoped for. The absence of a heat level option was also surprising, especially since other establishments, even franchise ones, offer it as a standard query - and often at a more palatable price point. Moreover, in what I believed to be a bygone practice, chopsticks and spoons were piled into a communal container on the table, allowing any diner to inadvertently touch multiple utensils before selecting theirs. In the wake of the Covid era, this seemed a rather outdated and unsanitary practice. Sadly, I cannot see myself returning for a second experience. Read more

Had the rare beef and chicken breast pho. Very good food and pleasant service. Great shrimp rice paper rolls too. Fresh vegetables, and very flavourful. Will definitely return.