NuFortune Chinese Food - Ottawa, Ontario

2 of my 4 order dish were wrong. I called back to let the lady know because I specified the numbers of all my chosen items and the wrong ones were in the bag. If I would have lived closer I would have taken them back but I ... pick this up while on my way to my family. I will never order from this restaurant anymore. Shrimps were more expensive than the S.& S Pork and she never offered to reimburse Read more

Just paid $40 with tip and delivdry for 18 opened end egg rolls. 12 were too crunchy and the other 6 werent cooked enough. The wonton was a very weird texture.

My husband always go to one Chinese place out of town. We decided to get delivery from here one night and it was so fast and amazing! I am very picky about my food but they gave me chicken and broccoli instead of beef. My husbandhates almonds, they took the ... almonds out. I'm allergic to the sweet and sour sauce. They didn't put it on my combination plate. Also the open ended egg rolls were amazing (I ate 3:o) I now have a local amazing Chinese food place. Read more

I'm a frequent customer at Nufortune. My favourite meal is the Shrimps Fried rice. The food is amazing but the manager is rude and has no manners. So i went to buy dinner today, while waiting for my food, i decided to check my receipt and thats when i noticed ... something fishy with the price. Then i quickly went through my previous payments (via credit card) on my phone and realized the restaurant has been deducting morethan the price + tax. I showed the manager, and her response baffled me. She yelled back at me,"why are you complaining for such little money deductions and you want me to refund you?" i was speechless. Please customers check your receipts and bank deductions whenever you visit NuFortune. This restaurant is making a fortune charging each customer extra as little as customers won't notice. i have all the proof and I'm reporting this issue to my bank and Fraud department (or whoever is responsible for such issues) Read more

Food is delicious but the service was brutal last time we went. Got home and 3 things were missing so we went back and the lady was very rude about it and said it was our fault for not explaining clearly what we wanted on the phone and even charged ... me to exchange the wrong order even though we had to drive back and I had tipped her. Won't go back because of that. Read more