Golden Palace - Ottawa, Ontario

Went to the “famous Golden Palace”for the famous egg rolls for the first time and not impressed at all. 0 customer service. Called ahead of time to order 3 dozen of egg-rolls for takeout. Once I got there they never greeted me. Just asked for the name and made me ... pay. Never told me a total on the phone or in person. They just handed me the card machine and I had to ask what the total was. 107.80$ for egg-rolls!! Insane! Read more

We loved their famous egg rolls last here 5 years ago. Food was excellent! Bought 5 dozen for family in Barrie yesterday and painstakingly delivered to family members on way home. I prepared (air fryer) tonight for my spouse and I for dinner. Very surprised! No flavour at all very ... bland! Not what I remembered. To say the least disappointing after spending this large sum of money. Plum sauce very good however. Not sweet or syrupy. It is the last time I’ll visit the Golden Palace on Carling in Ottawa Canada. Read more

Changing my previous 5 star rating. Update: Now giving 1 star because my mom grandma and I are very disappointed and unsatisfied with what we received with our order today. We live very far away and don't have a car so we spend lots of extra money to uber here and ... back very occasionally since it's a treat. My mom loves the egg rolls I love almond guy ding. Unfortunately, the almond guy ding was lacking vegetables as it only contained onions and celery, with hardly any chicken or almonds. No broccoli, no carrots, no mushrooms, no baby corn, none of the regular vegetables you see in a typical almond guy ding. Definitely a waste of money and very unfortunate experience. Read more

I came here for the famous egg rolls which are excellent. My wife and I decided to eat while we were there. Time was short so we ordered the standby meal of General Tso's chicken and Shrimp fried rice. It is a barometer of how good the food is. The ... Gen Tso's was clearly old and refried, very dry though I liked the spicy sauce. The shrimp fried rice had bits of minced shrimp - very disappointing. Come for the egg rolls. Read more

This next review that you are about to read is long but it is Golden...UNLIKE the restaurant. "Golden Palace" is more deserving of a name such as "Participation Medal Palace". First time and last time to eat here...DO NOT ORDER HERE if you expect quality "Chinese food", Airplane food hails in comparison ... to this. I cannot express how bad this food was. I had thought to order from here as I had heard good things and was hoping to impress our dinner guests but that fell very short. What we ordered: General Tao Chicken, Chicken Soo Guy W/Mushroom, Cantonese Chow Mein, Beef Fried Rice, Spicy Pork W/Green pepper. Our order total came out to $100. When I placed the order, they told me 10 minutes to which I was surprised at how quickly they could prepare the meals, however what I found afterwards was this food had been prepared since church service last Sunday, and has merely been reheated in an easy bake oven. I believe that they may have had the impression that drowning the Fried chicken Soo guy in sauce would mask how dry it was but let me tell you, they were wrong. Ive never had something soo simultaneously dry yet so mushy in my life. There was also hardly any chicken mixed in with lumps of batter covered with mushroom sauce. I asked for mushroom, but they only gave me the "mush" and there was no "room" for anything else. The general Tao chicken was no better except instead of mushroom sauce it was covered in what only seemed like McDonalds spicy tai sauce, however unlike a delicious Junior Chicken with Spicy Tai, these were hardly edible and rubbery. If you were to take a piece of chicken, forget it on the BBQ overnight, and wake up the next morning and put it in the toaster with your morning loaf, leave it on the counter for a week and then while the kids aren't looking, you drench it in their favorite sauce, this is what you would have. The Cantonese chow mein was not the typical Cantonese style and served with overcooked noodles and was very blan and flavorless. The egg rolls are the only thing which was enjoyable but I would not be going here for only egg rolls. Photos are included here folks, I cannot make this up.. These people are very full of themselves, I had called after my first few bites as I was quite upset at the quality. My complaints were met with silence and they were likely waiting for the time they could hang up the phone. No refunds were offered, no apology for the poor quality, they had my money and that's all they cared for. Look at this reviews page, they respond to nothing because they know they are selling a poor excuse for Chinese food, participation star quality at 5 star prices.. This "Palace" will slowly end up like the Mian ruins except not as spectacular, just empty and an echo of what it used to be. Read more