Cafe Saffron - Ottawa, Ontario

If I could give 0 stars, I would! I ordered a shrimp curry one with coconut milk as usual but this time it was soaked in oil. I am not picky and I don't usual complain so I tried to take napkins to soak up the oil but after 6 ... napkins I gave up! I called the store and a nice guy told me it was okay and to go there to exchange it. After I arrived, the owner (I am assuming) publicly yells at me telling me that it's not true, that there is no fat and that I don't know what I am talking about because it's "all coconut milk and we don't cook with oil." Listen, I get that it's hard to believe but I showed her the pictures and she was still screaming at me, in front of other customers by the way, telling me I was wrong. The other guy working there told me to ignore her and gave me another dish. While he was doing so, the owner was telling him to "not give her any sauce because she will complain that it's oil!!!". What? What a childish behaviour. I've eaten there multiple times but I can assure you that I am not coming back. Terrible way to treat customers. I have attached pictures of the meal. You can see the napkins are drenched in oil... NOT coconut milk. PS: the guy working there was very nice. Thank you for keeping your cool when that lady was screaming and wouldn't listen to me. Read more

I have eaten here since 2004. I used to be able to have a great meal at a reasonable price. Friends had warned me that the quality had decreased. I was so disappointed to see that they were right. The spring roll is half the size it used to be. I ... received half the order of noodles I usually received. The light chicken curry was super light with only one small piece of chicken of less than an inch squared and two small potatoes. While I understand that I arrived after the main rush, the server should have made it clear that the offerings were not enough for an actual serving. As a 15 year customer who was looking forward to more meals at Saffron following a job move closer to its location, I am now unlikely to eat there again. Read more

Surprisingly good! I wasn't sure what to expect when a coworker suggested here, but I'm happy that she showed this little place to me! A decent selection of things and the lunch deal is pretty good. I got to choose 2 dishes with rice and a spring roll for only ... $10. Was filling and worth the money. Not particularly raving about the food nor was it to die for or anything but will be returning as it was reasonable and service was fast and friendly! Read more

Always good, friendly service! I order ahead so I get what I want and know it's fresher than choosing the items from the buffet. I wish they'd use their cash register properly though. I hate watching businesses not even pretend to claim income properly. Pay your taxes and I'll give a ... bit of respect where it's due. Will always pay with my card now to make them honest. Read more

Great little place for a quick lunch. This is a food court style cafeteria restaurant with a bit more atmosphere. The line ups can be very long once the lunch time crowd rolls in. You can find your usual general tso chicken, stir fries and thai curries ... but there are also vegetarian dishes too but the prices are better than most food court restaurants. Read more