Canal Ritz - Ottawa, Ontario

Took the family for lunch (table of 10). When we first walked in, felt a little awkward due to the reception from the staff. They seemed turned off initially. Our waitress was great, treated us respectfully and was great with the kids. Food was very good quality. Nice scenery, great ... location. Vibe was a bit off just due to the way we felt the staff was reacting to us being there. I overheard them on my way out they were shocked by the tip. Not sure what they expected but they could have been a bit more professional. Overall a great experience and would rate it 5/5 based on who we interacted with and the quality of the setting, food and scenery. Read more

Great location by the canal, perfect for a lunchtime break with convenient parking. However, the food was disappointing, especially considering the high prices. To top it off, the bread basket came with reused butter.

It's one of the best restaurants I've ever been so far. Everything was amazing. Brooke was excellent in her customer service. I had one of the most memorable days of my life there yesterday ! I highly recommend this beautiful restaurant. Regards, Rishi Bhalla

The canal ritz is the place to go to enjoy the canal with a drink - but that’s all that this restaurant is good for. The food was incredibly mediocre and I would not order anything again unfortunately. Bread Rolls 3/10 - The bread rolls before dinner were stale and cold. Pear ... and Brie Pizza 7/10 - the crust resembled the type of pizza you ordered from an elementary school cafeteria. The crust was thin and similar to cardboard. The pear pieces were quite big and could have been sliced thinner for more even bites. Smoked Salmon Pasta 5/10 - the pasta was heavy and the portion was large. Nothing spectacular about this dish and the smoked salmon had quite a strong smell.. Canal Ritz Burger 6/10 - amongst the many toppings on this burger, the burger was just average in taste and look. The view of the canal is always nice! Read more

I have been here back in 2017 when I lived for a summer and now I came back for a vacation with my husband. I was really hoping that they did not close down (like many restaurants post the pandemic) and I was very pleased to know it is standing ... still with the same great food, service, and view/atmosphere. I absolutely love this place, it makes me feel so at ease and relaxed. I ordered the canal ritz pizza, I couldn't decide between that, the artichoke one or goat pizza, so I asked the server to make a choice for me. I was happy with it, the dough is very light and soft/tender, the toppings are sauteed and full of flavour. I also got a chocolate brownie (in picture), which was decadent and rich in flavour as well. The servers are nice and the service speed is just right. I could come here every day if I could. Thank you for a nice visit Read more