A&W - Ottawa, Ontario

I'm sitting here eating my breakfast which was served quickly and very hot and delicious. The restaurant is very clean and the staff are still cleaning and running morning maintenance. It's nice to see staff who make good use of their down time and take pride in the place in which they ... work. Read more

I always base my opinion on multiple visits never just one. I’m a huge A & W fan… so I’m typically biased but not today. This location does not have the friendliest service. I was the only one in drive through and no one in the store. Yet my bacon egger was ... so sloppy and just dripping cheese and grease. The window opened just enough for a hand to shove a coffee at me and then again for my food. Before I could finish saying thank you, the window slammed shut. Spending $15 on a breakfast to be ignored…I’ve yet to receive friendly service from this location. But please remember to always be kind to your servers so they are kind to you! Read more

Fantastic restaurant. The staff do a wonderful job of being friendly and ensuring the order is correct. It's our favorite A&W in the city.

I bought a mozza burger. It came with a lengthy on it. I brought it back to the drive throw and asked for refund. The lady gave me refund for the burger only. I said I want full refund. She replies, the hair is on the burger only. I told ... her, I don’t trust your cleannesses I don’t want the fries, neither the drink. Take them all and give my money back. She was not happy to reimburse me. But she did. Read more

terrible service and food quality. The drive through was only servicing one vehicle at a time... as in taking an order, and then completing the order before taking the next vehicles order, rather than continuously taking orders, and letting vehicles line up, which would move vehicles through the drive through faster. on ... top of that, the breakfast "wrap(s)" I ordered, were put together rushed, and terribly. there was zero attempt made to "wrap" the ingredients. everything was slapped on a tortilla and lazily folded in half, which would have been fine, had I ordered a breakfast quesadilla. their only saving grace is that the food miraculously didn't taste as bad as it looked. Read more