Boston Pizza - New Westminster, British Columbia

Their happy hour menu is always a great value. Happy to see lots of yummy food other than pasta & pizza (although I love them too)

Pasta Tuesday is a must while happy hour, more affordable and decent price. It wasn't busy at all either. Would definitely come back 🙂. Our total was only $62 for all of this which was a good deal to me! 🙂

I had a work group dinner here and while I didn’t mind the food, the service we received here was some of the worst service I’ve ever experienced. We had a server named Hussain and he was extremely rude to us. First off, when we arrived, he never clearly stated ... when he would be taking our orders. He would just stand in a corner with his notepad thinking that we could read his mind. We did have a few people in our party that were more vocal than others so they made their orders known, but then he would openly roll his eyes at them for making many requests. For people like me who would quietly wait for a server to approach and ask us for our order, he would never do that because he would stand SO far away from our table and just walk away if no one directly called for him. I shouldn’t have to yell that I want something from across the room. He also brought our drink orders incorrectly so I’m not even sure if he heard us properly since we had to yell across the room to order. When he finally did come to take our individual orders, he crouched at the corner of our table and didn’t move individually to each person so the person at the far end of the table didn’t hear when it was her turn. When he was waiting for her order he just shouted, “um excuse me, HELLO” but she didn’t see him as he was crouched and far away since it was a long rectangular table. When we asked for water, he brought a pitcher but left it on a completely different table far away (we were in a special group room) and so we had to get up ourselves and bring the pitcher and cups to our table (for reference, our table didn’t even have food on it yet so it was clear). He took forever in between orders and gave us attitude with every interaction. Luckily however, he only took our orders. A different lady brought all our food and was super sweet and accommodating for the rest of our requests when we asked for takeout containers and other things. She was extremely tall, her hair was in dreadlocks, and wore glasses. I wish we received service with her the entire time instead of our other server Hussain. The food itself was pretty decent, I ordered the ribs and they weren’t dry at all, but the service we received definitely took away from the experience. Read more

Friendly service, ok food, in desperate need of a deep cleaning. The place is kind of dirty and run down inside, but the service was fine and the food passable. Nothing special it is a decent place to have a beer, pizza, and watch hockey.

Ordered take out. Asked for a Thai Chicken Wrap with easy sauce and it was literally a sauce wrap. 3 little pieces of chicken, barely any even lettuce. Soggy, disgusting mess. Also ordered my kid a kids meal and the cookie was open. I called in to let them know and I ... was told there is nothing they can do about it and the guy put the phone down so I could listen to the kitchen staff. No offer to remake, or even a sorry. They really value customers. Other locations are great. Read more