Acacia Fine Foods - Mississauga, Ontario

I always try to write my reviews with honesty and no exaggerations. I attached pictures and you do the judgement. We went here during the month of Ramadan for Iftaar dinner (breaking fast at sunset). No comment on their $30 buffet. We decided to order from the menu. We were ... one of the two tables in the entire restaurant, yet the service was very slow and the servers kept forgetting some items. Anyways, we were not in rush. Main dishes came but my lentil soup was forgotten. I wish I had cancelled it. After we ate, the bill came to our surprise. Check attached pictures. Lentil soup is $3.99 on the menu but $6.99 on the bill. Mixed Grill is $18.99 on the menu but $23.99 on the bill. Same with Burger and a few other items that we found out later. Informed the server, he said, our prices have changed. For God's sake, I work at a restaurant too, I know how it works. The menu was a simple laminated paper menu. You could have changed it the day you changed your price. My conclusion was, it is a cheat, a rip off and a bad management. I was going to give it 1 Star, but to be fair, food quality and taste was good. Read more

If I could rate this any lower I would. This place has terrible service even though they have more than enough staff on hand. Prices are expensive for this type of cuisine. To take roughly 17 minutes for a beef/chicken Sharma is unacceptable. The worse part was they serviced individuals ... before myself, even though I ordered before them. After 15 minutes I had requested to get my money back, but they would make excuses and not go through the process wasting more of my time. Would highly avoid like the plague, unless your interested in wasting your time and paying more than what you actually get. Read more

If you are looking for the best middle-eastern food joint, Acacia is the place. Ordered and waited until the food arrived: it exceeded all expectations. An explosion of flavors I haven't experienced before, the Shawarma and the hummus are all of good quality tender meat. the Falafel was mind blowing. service was ... top notch It was my first time here but will not be the last. The experience is worth every penny. Read more

Worst service. Okay food but had better at many other places. It's the terrible service that irks me. Very rude and disinterested staff. Lazy and super slow. They also speak only Arabic which is fine and all but they insult their customers on constant basis which I found out when ... my work colleagues complained about the 1hr wait for the food to come. I called for the manager to complain about the slow service and rude staff, but his response was of a similar tone. As a Arab I was very embarrassed and assured my colleagues that this place does not represent the famous Lebanese hospitality. Any way, stay away. Go to milestones or some other standard chain where the service is light years ahead. Read more

I loved the Food here, it arrived surprisingly quick and was very much to taste. Probably among the top 3 Shawarma joints in 'Sauga. The Ambience is excellent, the owner even came out and greeted us, that's always a nice touch. But then again, someone did forget our Hummus order for a ... while. The prices are very good. The fresh-baked bread as an appetizer is wonderful. The washroom is relatively clean (I always check that first - it is very telling of how the clean the back kitchen is kept). Read more