A&W - Milton, Ontario

I had a great time here. The customer service here is excellent and I would like to commend Parneet for being hands on. Keep it up, I will keep on coming back here whener I crave for burger.

I ordered masala veggie burger it says there should be paneer in it but in mine i think they want to save it , was without paneer. Taste was good but please serve with full recipe because we pay full .

Good food. Especially their beef, it's very tasty and the best one I ever had in Canada. Edited : The A&W got renovated, looks so fresh and stunning. They updated their menu and now I'm addicted to their Nashville hot chicken crispy burger. It's so good if you like spicy. Edited 02 : ... They introduced a new burger for a limited time. It's Spicy Peri-Peri Buddy Burger. Read more

Did a mobile pickup order. Partially connected with the gas station convenience station but has some seating area. Burgers were well prepared, would come back. I thought the burger was better prepared here than other A&Ws.

My recent visit to A&W left me with mixed feelings. Let's start with the positives: the food was undeniably delicious. From the classic burgers to the crispy fries and the indulgent root beer float, every bite was a delight to the taste buds. The quality and taste of the food ... were definitely on point, and it's clear that A&W takes pride in their menu offerings. However, as much as I enjoyed the food, I couldn't overlook the shortcomings in the customer service department. While the staff seemed competent in their roles, there was a noticeable lack of warmth and enthusiasm in their interactions with customers. A little extra effort in greeting customers with a smile and ensuring their needs are met can go a long way in creating a positive dining experience. Moreover, I observed some instances where orders were being processed with a sense of indifference, which resulted in longer wait times and a general sense of dissatisfaction among customers. It's important for the staff to prioritize efficiency and attentiveness, especially during peak hours, to ensure a smooth and enjoyable dining experience for everyone. In conclusion, while I thoroughly enjoyed the food at A&W, there is certainly room for improvement in the area of customer service. With a bit more focus on fostering a welcoming atmosphere and providing attentive service, this location has the potential to elevate the overall dining experience for its customers. Read more