Redwood Steakhouse & Bar - Medicine Hat, Alberta

We were able to make a reservation for our party of 6 easily and quickly over the phone. A real person promptly and professionally set it up and it all was correct and perfect when we got there. All the service staff we dealt with were accommodating and helpful. Theressa ... was our server, and was experienced, knowledgeable about the menu choices and we were glad we took her advice on the choice of entrée. The food was excellent and the service even better. The chef came right to our table and all the staff made our meal a highly enjoyable experience. Highly recommend the Redwood Steakhouse! Read more

I'll start off by recognizing the friendly staff, they made the dinning experience great. Like the hotel, the restaurant is showing lots of wear and tear and in need of upgrading. As for the food, it was OK but not worthy of more than a 3 star review. I ... think the prices were out of line for what you get...I ordered the surf and turf as it said it came with prawns...I know the difference between prawns and shrimp...what was served were shrimp, not even jumbo shrimp that may have fooled most people. Not sure how this place is recognized as one of the top steakhouses in Medicine Hat, hate to see what the other places are like if they are compared to this place. Read more

Price was reasonable. Service is courteous and prompt. Meal presentation was perfect. Had prime rib, cooked medium. Hopefully it was a one-off, but the toughest prime rib I have ever eaten with a large chunk of gristle. The Yorkshire pudding was overcooked, and had 1/4 inch of ... scorch right into the inside, instead of being soft and fluffy. Read more

Redwood Steakhouse is touted as one of the finest in Medicine Hat. Our experience was less than stellar and ruined our 10 year anniversary dinner. We ordered the Tomahawk steak for two. It was professionally delivered, carved and sliced at our table. The steak looked lovely and delicious, however it turned out ... to be slightly over done which was ok because of the searing hot cast iron pan it was served in. The big trouble came when most of the steak was extremely tough and inedible. The server wanted to fix it but was told that the kitchen would not make another tomahawk steak because it was a new batch and they wanted to consult with the supplier. They offered to make us a different cut so my wife ordered the tenderloin and I ordered the ribeye. When the steaks arrived they looked nice and dressed. The tenderloin turned out to be WAY over done. It was hard dry and cooked solid right through. For a second try, I don't believe this to be an accident. My ribeye was smaller than advertised but properly cooked. I shared this with my wife as she couldn't eat hers. No offer was made to replace the tenderloin. The service was minimal as the server was embarrassed and tried to validate the mistakes with excuses from bad supply to training new staff. She asked us on the way out not to base this experience on the ability of the restaurant. Our baked brie and Caesar salad were nicely made and delicious. We were charged $117 dollars for the experience which included the credit for the Tomahawk and the tenderloin. The desert was also on the house. Read more

I stopped going to this restaurant about 2 years ago due to poor food. Tonight we decided to give it a try on the recommendation of a friend. I was very impressed with the whole meal experience. The staff was friendly and efficient, the quality of the food was very ... good and the presentation was done well. I had the chicken cordon bleu and the chicken was real chicken not reformed chicken. My wife had the Sir loin and found it tender and tasty. We will be making this one of our regular stops. Read more