Taco Bell - Maple Ridge, British Columbia

This is the only Taco Bell north of the Fraser river, and a result - I frequently come here but not for anything other than the great vegetarian options it provides. Service is terrible, inside or in the drive thru. It’s always slow, I caught it on a decent day ... today being the only one in the drive thru. I don’t think the employee said a single word to me while I picked up my food at the window. I asked for ketchup, arrive home, no ketchup but this is expected at this location at this point. No napkins either. It’s good food but man the experience just sucks. It’s really too bad, because I’d like this place to stick around - hire or train some people who actually care about the customer experience - they exist. Read more

Photos of what I ordered and what I actually received, on two separate occasions a week apart. Went back to complain to the manager but all I got was "sorry". Not even offer of a replacement taco, voucher or coupons. They literally could care less. This is a serious quality ... control problem stemming from very poor management and I think corporate should look into closing this location. Read more

This is one of the worst Taco Bell’s in all of Canada. I don’t know how many times that I’ve gone here and every time they keep giving me an old stale pita for my steak Chalupa. Every time every time I have to go back and exchange it. None ... of them are trained properly with how to handle food or food quality. They will literally give you whatever’s in front of them no matter what the quality is. Obviously, the manager doesn’t know what they’re doing because none of their workers are properly trained. It doesn’t matter what time of the day. It’s always the same. If I could have, I would’ve thrown the taco back in their face that’s how mad I am. I also got their new taco and it’s so bad Read more

I mean, just look at the picture. It was 8pm at night and instead of preparing more beef for my 6 Tacos, they just spread out what little they did have prepared across all 6 Tacos. There was barely any beef on any of them, a $29 bill ... with Chalupa, CGC, DLT and 3 soft Tacos. Just so lazy. Read more

Ordered takeout for dinner and it said 35-50 for delivery and it took 1 hour and 35 minutes for delivery the food was cold they forgot the guacamole that I paid extra for forgot to give me hot sauce and cutlery the tacos had very little to no tomato and ... cheese toppings and meat and sour cream lots of lettuce though Read more