Waves Coffee - Maple Ridge, British Columbia

Rachel is so kind and warm! Great service and staple of our neighborhood community. Great coffee and wonderful that they offer vegan drinks and snacks. My son and I have been going on " coffee dates" for years here and intend to keep the tradion going for many ... more. Read more

Had the 11.00 lunch. Tasty Thai chicken wrap, date square and a coffee. Sat in the sun and quietly enjoyed a little personal time. Never very busy and always great service. Not enough gluten free and vegan products, otherwise I would bring my daughter with me.

The 2 girls working were pretty great. My parents were meeting me there so asked if I could pay for the coffees now then they could just grab as when they arrive. Arriving shortly after, Rachel had the coffee ready before my father even reached the counter. Raamda(sp?) was very sweet ... and helpful as she helped clear our table. Customer service is key in many areas and thought I’d leave this review as all too often only negative reviews are left. These girls were really great .....very satisfied customer Read more

Love the drinks and snacks. Staff was friendly and made my drink correctly. Only major complaint is that the music is screaming loud in there! Makes having a pleasant chat with friends and family impossible which is so sad. If I want to go to the club or a concert I'll ... go. This is a coffee shop not a concert venue! Read more

As a Waves coffee fan, I'm sadly giving this poor review based on my interaction with the owner this past weekend. Every time we visit the store, there are patrons sitting next to the front door, smoking cigarettes. The table/chairs are about 2 or 3 ft away from the entrance, ... and there are two metal cigarette butt disposal containers mounted on the wall on each side of the entrance. Being asthmatic, and having young children, I mentioned my concerns to the girl who served my coffee and she said the owner just walked outside. I approached the man and mentioned that the smokers cause other customers discomfort and he was very rude and confrontational. I mentioned that the smoking bylaw in Maple Ridge is 7.5 meters away from doors and air intakes. He replied by saying that if I want to police it, then I should tell the smokers that. He also claimed that he doesn't display signage according to the bylaw because "they get torn down". He then asked me, "what do you expect me to do?". I replied, "by having the table next to the door and the butt disposals on each side of the door, you are inviting smokers to smoke there. You should move them 7.5 meters away, in accordance to the bylaw". He laughed at me and said, "move them yourself". I'm currently waiting to hear back from a bylaw officer and plan on contacting Waves HO. UPDATE: March 1, 2017. Waves head office has been very empathetic toward my frustrations and has asked the landlord multiple times to move the ashtrays, to which he agreed to comply. He has yet to cooperate and has now refused to do anything. Waves HO has had to make formal complaints to Maple Ridge City Hall and Fraser Health about this. Sad to know that business owners can be so ignorant and selfish. Update March 3rd 2017: I was contacted by Maple Ridge bylaw office and they have demanded that the landlord remove all ashtrays from the building, as he has multiple ashtrays beside every single business entrance. I'm happy to see that the city cares! Read more