Tony Roma’s - Lethbridge, Alberta

So we had a terrible experience with waiter Ian! First he was very arrogant coming in you already before he even served us we got a terrible vibe. Rude slow as hell. Nose up in the air! That’s even before our food came to the table. We tip based on ... waiter friendly ness and service! I whispered to my husband no tip off the bat! Sorry! Anyways going forward we are charged under cover service fees per recite had no idea about. Which is fine but arrogant Ian made sure to make statements on how it’s “industry policy” his performance was terrible. Sorry but we go by performance! Anyways lesson learned. We will not be back to this location. Much better places with incredible people who love doing what they do that actually deserve to be tipped!!! Food also was over cooked for the steaks of two (my husband and son) but hey Ian deserved the tip didn’t he!! 🤦🏼‍♀️ Read more

For the first dish, we expected “vegetables” to mean a variety of vegetables, but it only came with broccoli. Chicken and potatoes were spectacular, although the chicken was lukewarm, but fully cooked and still great. For the second dish, the portion was quite big. The shrimp were cooked to perfection and ... they were tasty. The garlic toast was also very delicious. Another thing of note was the waitress. She was an awesome host and charismatic. She had a light sense of humour and served us well. Overall, we would recommend going to this Tony Roma’s. Read more

This is a mixed review. Good and bad. I really enjoyed the atmosphere. Booths were comfortable and it was quiet where we were so we could really enjoy the conversation and reminiscing that we were doing after a hard day. I had the Mediterranean pasta which I found to be very ... tasty and well cooked. The shrimp were done perfectly and not rubbery or over cooked. However another family members salt and pepper wings were not edible for her. They were even visibly over salted and they were still served to customer that way. She still tried them but after just one, could not eat them. Thankfully another family member helped with some of them. Unfortunately though the person who ordered them should have been able to enjoy them. My other 2 family members also enjoyed the food. Two of us also wanted to have a mixed drinks and we both found a completely lack of good variation. sadly in the evening the service was not great. They only ask about food before you’ve really had a chance to start and checked on beverages once. They didn’t seem concerned about one parties lack of eating with their item of food. On a side note the staff in the morning the next day was AMAZING. The breakfast time server was so kind. Checked on table multiple times and ensured that tables left happy. She even handled herself so well and professional in a difficult situation. We hope the rest of your day was better. You were amazing! Read more

Since the last time I came a few months ago, the quality of the food has definitely dropped. The Chicken Spinach Stack used to be my favorite. The chicken was absolutely tiny compared to the other times I ordered this dish. And it definitely doesn't taste as good as ... it used to. I can't barely taste the garlic anymore on the Garlic Mashed Potatoes. The dish was filling but not that tasty. My husband ordered the Steak sandwich, and he said it was okay. He didn't care too much for the mashed potatoes either. Our waitress was very nice though, always made sure we had our drinks filling. Even though the pop we ordered was pretty flat. I'm pretty disappointed as Tony Romas used to be my go-to restaurant. Read more

Only reason I'm giving them 4 stars is because the service was excellent!! I went with a group of seven, three of which are seniors and require a walker or cane. The staff was very accommodating, and we could easily tell that this team had dealt with seniors quite often. ... Very friendly and helpful A+++++++++ on that. If you need to go somewhere with seniors, this location is a good choice. As for the food....not bad at all, very average. I wasn't going there expecting to be blown away. Coleslaw was sh*t. The ribs are very decent though. Read more