IHOP - Lethbridge, Alberta

UPDATE IHop asked for me to send them my email address to follow up with my review. Honestly, I don't know why because I already knew when I received my order that I needed to pay extra for the hashbrowns. And they had nothing different to tell me. I am very ... disappointed to order an omelet and not get any hashbrowns with it unless you pay extra. You literally get the omelet and toast. Read more

It's been over a year since eating here and it was very disappointing. The omelet I ordered had this white, gelatinous stuff on top which was supposed to be a cheese sauce I guess. It was so gross. I didn't bother complaining because there is no point. I wouldn't ... bother ordering anything else. My husband ordered the country fried steak there was some sort of gravy on top which had no flavor and everything else was just blah. The overall quality of the food has gone way down and the price way up. Not sure what happened but we won't be going back. Read more

After a long time we decided to go have lunch at this Restaurant again. In the past we were always satisfied. Not this time. Long waiting time for the food and it was absolutely terrible and disappointing. I got raw broccoli tasted like nothing. Asked for a new portion and ... got the same tasteless and raw stuff. They don’t no how to cook a good gravy. My partner’s beef tips were dry and chewy. We will bring our business somewhere else in the future. Read more

Went in for Brunch with the family about 1:30pm. Place was empty maybe 2 tables. Started out ok server Lemuel came over took our drink order 3 Pepsi and a Diet Pepsi. Took awhile for the drinks and do not think Lemuel ever heard of a tray, took 2 trips. ... Had grandson there, never offered crayons,coloring or even ask about a drink. Placed our orders, food took forever. I ordered the Biscuit Combo. Gravy was just gross not seasoned, this item should not be on the menu if they do not know how to make the gravy. Order was under cooked, eggs were to be over medium hashbrowns and sausage were under cooked. Server Lemuel was nowhere to be seen, never checked our food, cleared any plates or did any refills. When Lemuel did finally come and ask it was too late. Lemuel took the dish and commented I have other tables when told he is suppose to check on his table.. Rude Rude Rude .. As I said was only 2 tables when we arrived. He brought 1 refill but came from behind as if sneaking up and dropped it off and ran away. I had to ask other employees who were cleaning because it was not busy for 2 take home containers. I also asked to talk to the manager once my family went out to the car to avoid a big scene. The manager came to the table where I had to tell her twice I will talk to her later. Server Lemuel is the worse server I have ever had, was incompetent, rude and gave attitude. Maybe time for a new manager as this server should never have been. Manager did not listen very well either as had to twice tell her I would speak with later. Read more

We came to ihop to celebrate our 7yrs old birthday. We arrived to see a family of 6 ahead of us that had not been seated. We waited 20min before I walked over to the kitchen door to flag someone down. We then waited to get our order placed. We ... were served by 2 different people one Chinese and 1 red head. The red head appeared to have an attitude and just put us in a crappie mood. Got the food 45min later and it looked skimpy. The sausage was both over and under cooked. I was expecting better service for only having 3 tables busy. Last time we were there we paid $20 less for 3 extra French toast and left full. This time we left hungry and the kids portions were bigger than the adults portions. Read more