Ben Thanh Viet Thai Restaurant - Kitchener, Ontario

I went to Ben Thanh this evening May 18, 2024 for our anniversary. Boy I was disappointed! I used to go there all the time and it is not what it used to be. I said excuse me 3 times until a server acknowledged me. Then I was surprised with ... my food. I was expecting thicker noodles but the server told me these were the ones and asked me if I wanted to give it a try. I did and they were tasteless…all I could taste is the spiciness, no flavour. The server didn’t even come back to ask me how the meal was and didn’t even refill our water or even giving me my receipt after tapping my card. Very disappointing…will not return! Read more

I was told this place had a low rating. No idea why or how. What an extended menu, prices very reasonable and food was exquisite. My gf&I also got 2 Boba drinks to leave which were amazing. Japan matcha for her and coffee Boba for me

I like how you can order on an iPad, I think this is the only pho restaurant that does this. There is plenty of seating in the restaurant, staff are friendly and attentive. Lots of food options to choose from, I got the pho dat biet with no onions (I ... don’t like onions) and fresh shrimp rolls. Food was good, I have been here a couple of times and would come back to try other items on their menu. Read more

The environment was nice and quiet, the service was friendly and the Black Bean Chicken and Red Thai Curry Shrimp were delicious. Vegi Spring rolls was fantastic! However the 510- Calamari-Wasabi were not the taste I thought it would have been...but it’s not bad. Just order the stuff you’re sure ... you’ll love them.. The food is prettt good. Its well prepared and extremely well presented. The menu is extremely large with a wide array of items that meet every taste. Price is roughly $30 per person for an average meal.. Read more

So I usually like Ben Thanh, but this location was not really....great. the food was decent, but seemed like the noodles had been sitting in the bowl for a while before they served it. They didn't put enough fish sauce, and they also forgot about my friends dish. We had 8 ... people and waited 20minutes for them to come over and take our order, it WAS NOT busy .... The food took forever to come out. When the food came out, they never came back. After an hour, we finally flagged them down and asked for my friends meal. We watch the staff sit on their phones the whole time instead of helping us... When we were checking out the tried to force us to pay 15% tip, I requested it be removed $45 , wouldn't recommend this location Read more