Ricky’s All Day Grill - Kitchener, Ontario

Place is closed.,

Their burgers are pretty good, there are a few things that aren't that good like the staff, it seems that their low on staff. The other manager did better then the new one

The menu and restaurant looked appealing… but that's all that it had going for it. We went at 6pm on a Thursday night and there was only one waiter + the host - definitely not enough staff to serve everybody there. We ordered a pulled pork sandwich and fries - it ... was over priced but it was decent. I ordered the homestyle turkey dinner with mashed potatoes and it was far too salty. Everything except the green beans were covered in gravy. The turkey was so thinly sliced that it belonged on a sandwich. The stuffing was hard and full of sodium. I didn't mind the mashed potatoes, but it was hardly "mashed potatoes" - it was basically a baked potato cut up. With the lack of service I told the host and he took my plate away. He asked if I wanted another dish but I was already full. The waiter then came over and asked if the host handled everything and I told him what was wrong with my meal. He said that he can take it off our bill. When he brought us our bill he noticed that the host only took 50% off my meal. He did everything in his power to make sure we were satisfied including taking the other 50% off the bill. The waiter was amazing. He had really good customer service, but that's all that this place has going for them. He deserves to work at a Charcoal or other high end restaurant. Read more

Horrible restaurant. Service was extremely bad. DO NOT GO.

Over priced, service ok. Frozen fries, horrible powder gravy. Chicken fingers tasted like cardboard.