Cinnabon - Kitchener, Ontario

The best cinnabon I've ever eaten. Very soft and sweet, with cinnamon and lots of sugar. Delicious

Worst customer service. I ordered a Cinnabon. And I told the server to exchange it. She didn’t have any manners. She dumped the old one in the dustbin. She looked furious. I especially came to the mall to have Cinnabon. May be they need to change few people who work ... there. “No Thankyou no welcome” at that store. It’s at a perfect spot. People love to have a Cinnabon. But they don’t realize the value of the product they are selling. Read more

Went to the mall for food smelt the cinabuns and was at the counter waiting and I took a photo of the cinabuns and this older lady starts yelling I can't take pictures and her staff better not be in it and she don't come to my work to ... take photos she said it'd a privacy law which clearly she has no clue what country we live in then I asked the guy with longer dirty hair what her name was and he said why I said I want to report her to head office and he refused he was ignorant she was ignorant and rude they both were not very neat and tidy or had a Good appearance to be working with food . No hair nets if you want good service I recommend the one at the other mall !!!!! Oh I almost forgot she called security which was a joke Canada's Charter of Rights and Freedoms lists expression as a fundamental freedom. Photographers are within their rights to take photographs in public places and publish them — including photographs of people — even without asking them first.Apr 19, 2020 Read more

Every time i come to this location they don’t have what i’m looking for. Every once in a while i get a craving for the cinnamon sticks, and every time i leave disappointed. They NEVER make enough for the day, and not once have i been offered to wait while ... they make some (i always order 4 orders of 5 sticks), which would be the logical thing to do. I don’t know if it’s because this store seems to be staffed exclusively by teenagers that may not have very much customer service experience or what, but there’s never even an apology. Always just an heir of “too bad, we’re all out”. Very disappointed in this location. Read more

Very dry, hardly had any cream on it. When requested; the staff refused to give us extra topping.