Turtle Jack’s - Kitchener, Ontario

This was a great restaurant experience. Staff was very friendly and very attentive. Never once did we have to ask for a refill for drinks, they always automatically came over with more which was perfect. Wings are delicious here as well as the other food. Really good desert menu, never ... have I ever saw a desert menu and wanted to order everything. They have a fun desert where you roast your own marshmallows to make S'Mores. Read more

Tried a raspberry daiquiri not a fan. For supper I had a ball of ice cream with cinnamon and whip cream on top of a round deep fried wrap drizzled with chocolate and caramel, It wuz ok to try. The wings looked good and I wuz also told the hamburger ... wuz also good. Read more

Went for dinner with a large group, had made a reservation. Was placed by a spot in the dining area that had a leak from the ceiling - a pretty serious one where they had a large stock pot catching the water, but it was filling up so splashed a ... few seats at the table. The table was not set properly - either there were napkins for people but no knives and forks, or there was a knife but no fork - who sets a table like that? So we asked for more cutlery. The waitress came and started taking drink orders, but they took forever to come. Our waitress came back telling us they ran out of glasses and were just in the dishwasher, apologizing profusely - not her fault of course. Food orders were put in and they took a really long to come out - and by the time they came out, some meals were cold. I ordered the Beef dip with baked onion soup - the soup was warm but the sandwich itself was cold and the aux jus that came with it was cold. There was also barely any aux jus for the sandwich which was disappointing. A few others in the party were not happy with their meals either. Later on some drinks that were ordered but took forever to come, and the server said they would take care of it - this never happened. A soup upgrade on another meal was never properly done and ended up being charged full price for the upgrade! Bills were incorrectly split, but people were so frustrated they didn't want to bother dealing with it. The waitress had said we were her first table and there was new management in place. If management really did change recently that's extremely disappointing, it used to be a nice place to stop by. Now it's not worth going to. Read more

Great friendly service, and good food. They we're out of nachos which we had ordered, but got us some naan with guacamole instead which was great. The food was good overall. The fish was unevenly seasoned (very salty on one side and totally bland on the other), and the wings ... were excellent. The place is nice with a nice sports bar on one side and quieter booths for dinner on the other. The service was quick and very friendly. They had made an error on the bill but caught it themselves and fixed it for us before I had mentioned it. The chicken parmesan was good, but the pasta had a thick rose style sauce not a traditional marinara. A good experience overall. Read more

Nice ambiance. The location is equipped with tables and booths and seating at the bar. Able to host large and small group and its kids friendly. The menu is diverse. ....your typical casual dining items, wings burgers, calamari, salmin, streak etc along with a decent drink selection. Adequate parking, ... nice and friendly staff. Price point is $$ moderatley affordable depending on what you get. I would recommend. Read more